Commercial Business Partner

Job not on LinkedIn

November 1

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

💵 $90k - $132.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

🦅 H1B Visa Sponsor

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Blue Yonder

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Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential

5001 - 10000 employees

📋 Description

• Establish and maintain positive, productive working relationships with Sales teams and other key stakeholders • Assist Sales with pricing SaaS transactions and complex deal structuring/pricing/contracting • Guide Sales through Commercial Desk processes, including Blue Yonder’s internal business approval process, facilitating business approvals for non-standard terms and discounts, and interpreting the Blue Yonder Approval Matrix • Review, prepare the initial draft, and negotiate customer and partner-facing software, SaaS and services-related orders, SOWs, agreements, and amendments based on established guidelines • Provide guidance to Sales on acceptable deal structures, fallback positions, acceptable means of handling external customer objections, and pricing • Develop various alternatives for complex deals and provide scenario analysis to assess the impact of different proposal structures • Collaborate with Business Practices to create new deal constructs as required to adapt to market demands • Involve other groups (Revenue Recognition, Legal, etc.) as needed to ensure the impact of non-standard terms is understood by all stakeholders and approvers • Document obtained deal approvals and other necessary documentation • Assist Sales with the interpretation and application of Bookings policy, applying bookings value adjustments in Salesforce as needed to ensure accuracy • Review executed customer agreements to ensure compliance, completeness, and accuracy • Enforce company contracting guidelines, methodology and standard operating procedures • Maintain a working understanding of the end-to-end quote-to-cash process • Work on projects to advance Commercial Desk initiatives and further improve the sales process • Collaborate with the broader Commercial Excellence team and other back-office teams to streamline and optimize efficiency and operations in the quote-to-cash process • Stay up-to-date on company processes, products, and new releases • Train the Sales team on tools and processes related to the Commercial Desk (e.g., pricing, approvals, commercial contracts initial drafts etc.) • Provide high-level customer service to internal and external customers • Manage escalations or tense situations with professionalism and poise, involving management as needed

🎯 Requirements

• 5+ years relevant experience • Experience modeling in Excel (e.g., Pivots, conditional formulas, etc.) • Experience working in a CRM system, especially Salesforce • Experience working in Microsoft Office Suite and with contract management software • Experience working in a software or SaaS company is a plus • Experience with CPQ systems is a plus • Experience drafting and negotiating SaaS, Software, Professional Services and high-value contracts • Understanding of legal, risk, and business impacts to contract language and deal velocity • Customer service-oriented mindset • Positive, team-oriented attitude with a healthy sense of humor • Attention to detail and accuracy • Excellent analytical, problem-solving, and research skills • Ability to function independently as well as within a team effectively and efficiently • Highly organized and flexible, with the ability to prioritize and work effectively on multiple tasks in a demanding, fast-paced environment • Excellent written and oral communication skills • Ability to quickly adapt in a changing environment • Willingness to be flexible with working hours, especially at quarter ends and around year-end holidays, if needed

🏖️ Benefits

• Comprehensive Medical, Dental and Vision • 401K with Matching • Flexible Time Off • Corporate Fitness Program • A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more