Senior Media Operations Manager

🔥 2 minutes ago

🌏 Anywhere in the World

💵 $60k - $120k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 20%

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BM Digital

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

eCommerce • Marketing

BM Digital is the leading digital marketing firm specializing in eCommerce growth. With a mission to inspire brands through creativity, media, and innovation, the company believes in fostering an inclusive environment for its employees. BM Digital has a history of founders and operators who have built unicorns and multiple 9-figure businesses. The firm helps scale e-commerce companies by frequently investing in equity stakes and providing working capital. They manage over US$100M in annual digital marketing spend and collaborate with high-profile celebrities and thousands of micro-influencers across major platforms. Headquartered in San Francisco, BM Digital also has offices in New York, London, and Hong Kong.

📋 Description

• Identify organizational constraints preventing the media organization from operating efficiently • Build systems and processes for account management, campaign execution, quality control, reporting, escalation, training, and performance management • Lead multiple media teams through their managers • Establish expectations for performance, quality, and leadership • Develop Managers and Team Leads • Define performance metrics and operating mechanisms • Identify trends across accounts and teams and convert insights into organizational improvements • Plan capacity, hiring requirements, and resource allocation with leadership • Anticipate capacity constraints • Drive continuous improvement through technology, AI, automation, and improved processes • Build structure and scalable operations for Advantage HQ’s Media Buying organization

🎯 Requirements

• 8+ years of experience in paid media, performance marketing, growth, or a related field • Extensive e-commerce experience • 3+ years managing media teams, managers, or multiple team leads • Experience building scalable operating systems and processes • Experience with capacity planning, workforce planning, and resource allocation • Strong understanding of media performance and client delivery • Experience with automation, AI, analytics, or operational technology is valuable • Strong leadership, analytical, and organizational skills • Experience in a high-growth agency, performance marketing, or similar environment • Ability to work effectively in a globally distributed environment

🏖️ Benefits

• Performance bonus • Equity • Fully remote work • Opportunity to help design and scale a large-scale media organization • Opportunity to influence team structure, leadership, performance measurement, resource allocation, and media capabilities

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