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Vice President, Professional Services

đź•’ July 24

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Logo of Bonterra

Bonterra

1001 - 5000 employees

🤝 B2B

🤝 Non-profit

🌍 Social Impact

B2B • Non-profit • Social Impact

Bonterra is a company that provides purpose-built software solutions designed to enhance the impact and efficiency of nonprofits, corporations, foundations, and public agencies. Their products include tools for corporate social responsibility, strategic philanthropy, employee engagement, grants management, case management, and fundraising. Bonterra empowers organizations with the software, coaching, and expertise needed to maximize their social impact and streamline their operations. The company focuses on serving changemakers aiming to improve social good, expand their supporter base, and achieve greater community outcomes.

đź“‹ Description

• Lead a globally distributed Professional Services organization • Own and manage the NPO Services P&L • Define and execute a multi-year vision for NPO Professional Services • Develop and launch new service offerings • Drive adoption of AI-powered delivery tools • Sponsor and manage major customer escalations and delivery engagements • Collaborate with Sales, Product, and Customer Success teams

🎯 Requirements

• 15+ years of experience leading professional services within a SaaS or technology company • Proven ability to design and implement services delivery methodology and practice structures • Track record of building high-performing teams across geographical locations • Experience influencing at executive and C-Suite level • Ability to execute multi-year organizational strategy • Strong data and analytical orientation • Experience championing AI-enhanced workflows and technology-enabled delivery models

🏖️ Benefits

• Comprehensive benefits package supporting health, well-being, and growth • Bonuses and incentives • Equity and stock options

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