Program Manager – Technical Release

Job not on LinkedIn

October 20

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

💵 $38 - $48 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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BPCS, Comprehensive marketing solutions, ltd.

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Big agencies give you big talent for big money, but less time & commitment. Little agencies give you little less talent for little less money, but full dedication. What you want is the best from both worlds. What you need is big little agency. And you have just found it.

1 - 10 employees

📋 Description

• Cross-Functional Project Tracking: Maintain centralized visibility of all ongoing AI feature rollouts and dependencies across teams using Azure DevOps (ADO) Boards and Queries, providing a single source of truth for release readiness across all supported endpoints and audiences • Release Coordination & Shiproom Management: Serve as the directly responsible individual (DRI) for coordinating weekly shiproom meetings and bi-weekly product reviews, acting as the single point of contact for leadership and partner teams regarding release schedules, deployment timelines, and usage projections • Living Release Tracker Ownership: Maintain and drive accountability for a comprehensive release tracker that documents feature availability and rollout schedules per audience and endpoint, coordinating closely with release engineers on code branches, feature flags, and deployment schedules • Status Reporting & Communication: Provide comprehensive reporting on release status to leadership and cross-functional teams, publishing detailed minutes, decisions, and action item owners after each shiproom or key discussion • Follow-Through & Closure: Own end-to-end follow-through on all release-related action items, acting as the "air traffic controller" for releases by monitoring every moving part until successful deployment • Risk Management & Readiness: Proactively identify and manage risks to release success including new dependencies, late-breaking bugs, and performance regressions, driving mitigation plans to protect project scope, quality, and timelines • Process Improvement: Continuously improve release processes and tooling by analyzing pain points, driving efficiency initiatives such as enhanced ADO queries for cross-team visibility, refining meeting formats, and supporting the shift toward DevOps/Continuous Delivery culture

🎯 Requirements

• 5-7+ years of experience in project tracking, particularly feature rollout tracking and release management in complex, multi-team environments • Minimum 4 years of experience in Program/Product Management for AI tools, with demonstrated knowledge of AI product development and feature coordination • 5-7+ years of experience driving process improvement initiatives, with proven ability to identify inefficiencies and implement scalable solutions • Strong verbal and written communication skills with exceptional attention to detail and interpersonal capabilities • Proven ability to work independently, manage time effectively, and maintain accountability across multiple concurrent workstreams • Knowledge of production processes, quality control, and techniques for maximizing effective delivery and distribution • Knowledge of business and management principles including strategic planning, resource allocation, and production methods • Proficiency with project management and collaboration tools including Azure DevOps, MS Word, MS PowerPoint, MS Project, and Visio

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible Spending Account • 401k program • Competitive PTO offerings • Parental Leave • Opportunities for professional growth and development