Client Success Manager

Job not on LinkedIn

🔥 6 hours ago

🇺🇸 United States – Remote

💵 $75k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

Where this job comes from

Posted on Brave Software's careers page, not through a job board

First seen by Remote Rocketship 6 hours ago

Still open on Brave Software's site. Checked 1 hour ago.

Logo of Brave Software

Brave Software

51 - 200 employees

Founded 2016

💼 Consulting

📣 Marketing

🌐 Web 3

💰 Series B on 2022-04

Consulting • Marketing • Web 3

Brave Software is a tech company that develops the Brave Browser, a fast, privacy-focused web browser built on the open-source Chromium web core. The browser offers features like blocking ads and trackers, built-in security, and a premium VPN to enhance user privacy and security. Brave also provides Brave Search, an independent search engine that prioritizes user privacy by not collecting or sharing personal data. Additionally, users can earn Basic Attention Tokens (BAT) for viewing privacy-protecting ads through Brave Rewards, which can be used as digital assets or to tip content publishers. Brave emphasizes user privacy, speed, and security with its innovative products aimed at redefining the web experience.

📋 Description

• Manage a portfolio of advertisers and drive the success of their campaigns • Manage the full lifecycle of client campaigns, from discussing strategic solutions with clients to managing live campaigns • Build and maintain long term client relationships through excellent customer service • Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment • Advise clients on campaign strategy and best practices • Communicate campaign performance insights with clients by generating and delivering regular reports • Lead client calls with strong presentation skills to showcase campaign performance and Brave's value • Own internal communications regarding campaign objectives, performance, status, and client needs

🎯 Requirements

• Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment • Self-motivated and able to thrive in a results-driven environment • Bachelor’s degree in marketing, business administration, or relevant field • 2+ years of experience in account management, campaign development, or similar role (mandatory) • Excellent communication skills • Ability to multitask and manage multiple client accounts simultaneously • Proven track record of delivering client solutions and meeting sales goals • Strong attention to detail • Excellent listening, negotiation, and presentation skills

🏖️ Benefits

• Highly competitive salaries & benefits • Generous home-office stipends • Fully remote team (no office, no commute) • Welcoming, humble, ridiculously smart teammates • Truly flat org structure • Opportunity to get in early at a hyper-growth company • Opportunity to revolutionize the web

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