Business Development and Client Success Manager – Facility Management

🔥 9 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on Detay Inc.'s careers page, not through a job board

First seen by Remote Rocketship 9 hours ago

Still open on Detay Inc.'s site. Checked 1 hour ago.

Logo of Detay Inc.

Detay Inc.

201 - 500 employees

🤝 B2B

☁️ SaaS

B2B • SaaS

Detay Inc. is a facilities services and maintenance company that provides integrated multi-trade repair teams, predictive maintenance scheduling, and real-time reporting for enterprise customers, particularly in retail and multi-site operations. They operate licensed and insured local crews across HVAC, electrical, plumbing, and general repair, offering 24/7 dispatch, priority response SLAs, and nationwide coordination with local teams. Detay emphasizes safety, compliance, and enterprise-grade dispatching; they support rollouts, emergency repairs, planned upgrades, and ongoing maintenance with in-house engineering and an operations coordination desk.

📋 Description

• Generate new business opportunities and develop qualified sales leads • Leverage existing network and book of business to generate immediate opportunities • Build relationships with facility managers, regional facility managers, property managers, operations executives, procurement teams, and other decision-makers • Identify companies with nationwide or regional facility maintenance requirements • Present and sell facility management and maintenance solutions • Develop proposals and coordinate internally with operations and estimating teams • Manage the sales process from initial contact through contract execution • Develop long-term customer relationships and identify opportunities to expand services • Maintain accurate sales pipeline and customer information • Meet and exceed monthly, quarterly, and annual sales targets • Represent the Company professionally in meetings, calls, industry events, and customer interactions • Monitor market opportunities and identify potential strategic accounts • Bring existing relationships and opportunities to the Company • Generate qualified leads immediately, open doors with decision-makers, secure meetings, develop new accounts, close new business, and build a sustainable sales pipeline

🎯 Requirements

• Proven experience selling facility management, commercial maintenance, building services, or related services • Established book of business and network of industry contacts • Existing relationships with potential commercial customers • Demonstrated history of winning new accounts • Strong understanding of facility management procurement and vendor selection • Experience working with facility managers, property managers, corporate real estate teams, procurement departments, or similar decision-makers • Strong communication, presentation, negotiation, and closing skills • Ability to independently develop and manage a sales pipeline • Ability to work remotely and manage your own schedule and sales activities • Strong business development and relationship-building skills • Professional and results-oriented approach • Experience selling services to retail chains, restaurants, hospitality groups, warehouses and distribution centers, logistics companies, commercial real estate companies, property management companies, corporate facilities, healthcare facilities, banks and financial institutions, or multi-location businesses is highly preferred • Experience with facility management platforms, national accounts, vendor management programs, or outsourced maintenance programs is highly desirable

🏖️ Benefits

• Competitive base salary plus commission • Remote position • Significant opportunity for growth • Opportunity to build and manage your own portfolio of accounts

Apply Now

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Similar Jobs

🔥 9 hours ago

GeologicAI

201 - 500

🤖 Artificial Intelligence

☁️ SaaS

🔧 Hardware

Customer Success Manager supporting GeologicAI’s geological data products for mining customers. Managing adoption, value confirmation, deliverables and regional relationships across North America.

🇺🇸 United States – Remote

💰 $44M Later Stage VC (Series B) on 2025-08

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🔥 10 hours ago

MarketStar

1001 - 5000

💼 Consulting

📣 Marketing

☁️ SaaS

Customer Success Manager managing mid-market customers using Intuit QuickBooks payment solutions. Driving adoption, retention, renewals, and expansion through consultative success planning.

🇺🇸 United States – Remote

💵 $60k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

infoinfo

🔥 10 hours ago

SwiftConnect

51 - 200

🔌 API

🤝 B2B

☁️ SaaS

Customer Success Manager growing SwiftConnect’s connected-access platform across commercial real estate portfolios. Driving adoption, renewals, tenant credentialing, partner relationships, and customer events.

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🔥 10 hours ago

MarketStar

1001 - 5000

💼 Consulting

📣 Marketing

☁️ SaaS

Customer Success Manager guiding US-remote Intuit QuickBooks customers through payment-product adoption and retention. Managing mid-market relationships, renewals, churn mitigation, and expansion opportunities.

🇺🇸 United States – Remote

💵 $60k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

infoinfo

🔥 11 hours ago

Radicle Health

51 - 200

🏥 Healthcare

💼 Consulting

📣 Marketing

Customer Success Specialist retaining customers for Radicle Health’s human services software products. Driving adoption, renewals, training, and scalable support across pooled accounts.

🇺🇸 United States – Remote

💵 $55k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Developed by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Follow Remote Rocketship on LinkedInFollow Remote Rocketship on InstagramFollow Remote Rocketship on FacebookFollow Remote Rocketship on TikTok