Onboarding Manager

11 hours ago

Apply Now

Receive Emails with Similar Jobs

Bridgit

WebsiteLinkedInAll Job Openings

Wasting hours using spreadsheets for your construction workforce planning? Meet Bridgit Bench - the #1 workforce planning software trusted by top ENR general contractors like Balfour Beatty, Rogers-O'Brien, Ryan Companies, Skanska, and more.

51 - 200 employees

📋 Description

• What You’ll Do: • - Lead the end-to-end implementation process, including scoping, data migration, system configuration, and user training. • - Collaborate closely with customers to gather requirements, set timelines, and manage expectations. • - Analyze customer data, ensuring accuracy and alignment with project goals. • - Build and execute workflows to support clients in adopting our platform efficiently. • - Conduct tailored training sessions for customer teams, enabling them to maximize product value. • - Monitor and report on key implementation milestones, escalating issues when necessary. • - Serve as a bridge between customers and internal teams (Sales, Product, and Customer Success) to ensure a smooth handoff post-implementation.

🎯 Requirements

• What We’re Looking For:**Must-Haves** • - 4+ years of experience in an implementation, or onboarding, preferably in SaaS. • - Advanced proficiency in data analysis and Excel, including working with large, complex data sets. You should be comfortable with pivot tables, advanced formulas, VLOOKUP, and data cleaning techniques to ensure the accuracy and integrity of data before migration and integration • - Proven ability to embrace emerging technologies like AI and adapt new methods to deliver exceptional customer value • - Solid understanding of data integration and the ability to work with iPaaS tools like Workato, Mulesoft, Boomi, or similar platforms • - Ability to analyze and interpret data to inform decisions and support customer needs. • - Excellent project management skills, with the ability to juggle multiple implementations simultaneously. • - Clear, concise communication skills with a knack for explaining technical concepts to non-technical users. • - Attention to detail and an organized approach to problem-solving. • **Nice-to-Haves:** • - Experience working with Enterprise clients, particularly in the construction or project management sectors. • - Knowledge of CRM systems or implementation tools such as Salesforce • - An understanding of API integrations or related technical processes.

🏖️ Benefits

• What you will enjoy • - A collaborative, autonomous environment where you can make an impact quickly • - A culture that encourages innovation and professional growth • - Competitive salary and equity options • - Perks and benefits unlimited vacation and flexible time off