Senior Program Manager – Global Professional Services Channel Programs

🕒 June 26

🏄 California, Virginia – Remote

🏄 California – Remote ⚔️ Virginia – Remote

💵 $129.4k - $207k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Broadcom

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏭 Manufacturing

📦 Logistics

💼 Consulting

💰 Post-IPO Equity on 2017-10

Manufacturing • Logistics • Consulting

Broadcom is a global technology company that designs, develops, and supplies a broad range of semiconductor and infrastructure software solutions. The company serves the data center, networking, software, broadband, wireless, and storage and industrial markets. Broadcom is known for its innovative solutions in semiconductor and software businesses that enable the delivery of data and video content globally. Additionally, Broadcom is committed to maintaining privacy and accessibility standards in its digital interactions and customer service.

📋 Description

• Lead and evolve the Expert Advantage Program, a flagship initiative dedicated to empowering, incentivizing, and accelerating the growth of our specialized consulting services partners globally. • Design customized partner benefits and tailored value propositions that align with diverse partner business models, ensuring partners clearly recognize and capture measurable value from the program. • Design and execute comprehensive, global professional services channel programs tailored to drive partner-led delivery, service activation, and customer consumption. • Optimize and govern various aspects of the program to ensure partner profitability, service quality, and alignment with strategic goals. • Collaborate with Product and Global Services teams to translate complex technical roadmaps into structured partner enablement and delivery frameworks. • Act as the programmatic champion for the delivery and activation of VMware solutions, with a primary focus on the VMware Cloud Foundation (VCF) platform. • Drive partner adoption and delivery readiness across critical technology pillars, including software-defined storage, container orchestration (Kubernetes), and advanced cloud security components. • Optimize the entitlement process by leveraging existing tools to make it more efficient. • Architect and author high-impact content, core program messaging, and critical enablement assets (e.g., playbooks, value proposition decks, program guides, and whitepapers) tailored for both internal execution and external partner activation. • Build on structure and evolution of partner certification blueprints, technical validation pathways, and competency requirements globally as relates to the expert advantage program. • Manage and untangle complex customer entitlement frameworks with a focus on our commercial segment, ensuring partners can seamlessly navigate licensing, deployment rights, and service credits to accelerate time-to-value. • Establish, monitor, and report on key performance indicators (KPIs) and operational metrics to evaluate global program health, partner performance, and ROI. • Partner closely with Pre-Sales and Professional Services Organizations (PSO) to establish, cultivate, and lead global Services Advisory Boards, capturing partner feedback to influence long-term corporate strategy.

🎯 Requirements

• Required to hold both a Bachelor’s degree (in Business, Computer Science, Information Systems, or a related field) AND or a Master’s degree (MBA or Master of Science in a relevant discipline) • Minimum of 15 years of progressive industry experience within the enterprise software, cloud infrastructure, or technology sector, with a definitive focus on Channel Program Management and Professional Services • Advanced data literacy with a proven ability to work with third-party applications/tools and extract raw metrics to drive strategic program execution • Strong proficiency in building executive-level reports, dashboards, and consumption metrics • Strong working knowledge of VMware technologies, specifically the VMware Cloud Foundation (VCF) platform architecture and its component stacks (including vSAN/Storage, Tanzu/Kubernetes, and NSX/Security) • Direct experience structuring partner certification requirements, managing global routes to market, and operationalizing customer entitlement models • Proven track record of managing programs across multiple geographies (AMER, EMEA, APJ) while accounting for regional market nuances.

🏖️ Benefits

• Medical, dental and vision plans • 401(K) participation including company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • Company paid holidays • Paid sick leave • Vacation time