Junior CRM Retention

Job not on LinkedIn

🕒 October 13

🦬 Montana – Remote

🦬 Montana – Remote

⏰ Full Time

🟢 Junior

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bullfinch

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📋 Description

• Build and schedule retention journeys • Work with marketing automation workflows using platforms such as Bloomreach and Builder • Collaborate with Content, Design, Loyalty, and Customer Support teams • Assist in troubleshooting CRM workflows • Identify process enhancements to improve operational efficiency • Work with the Customer Service team to improve the experience for customers requesting additional rewards • Help execute campaigns that keep players engaged and active • Develop CRM operations expertise through structured training and hands-on experience

🎯 Requirements

• Comfort with new software and ability to quickly learn new platforms • Detail-oriented, accurate, and consistent work style • Effective communication skills • Ability to work independently while collaborating across departments • Self-starter attitude and proactive approach to identifying improvements • Willingness to transition into CRM operations and player engagement • Educational path is not a barrier to joining

🏖️ Benefits

• Structured training and hands-on experience • Real ownership over CRM operations • High visibility with senior leadership • Opportunity to build the retention function from the ground up • Opportunity to design best practices shaping company growth

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