Customer Success Account Manager

Job not on LinkedIn

November 12

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

💵 $85k - $95k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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Business Wire

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Media • Public Relations • Marketing

Business Wire is a trusted and experienced newswire service that offers public relations and investor relations solutions. The company provides press release distribution, media targeting, and analytics services to help organizations connect with their target audiences. With multimedia capabilities and extensive reach to over 100,000 media outlets and 200+ industry and trade categories worldwide, Business Wire ensures that news is delivered effectively to the right channels. It also offers resources such as case studies, webinars, and educational content to keep industry professionals informed about the latest trends. Additionally, Business Wire supports compliance and corporate social responsibility initiatives through comprehensive disclosure and filing services.

501 - 1000 employees

Founded 1961

📱 Media

📋 Description

• Develops thorough knowledge of the industry, our products and services, as well as those of our competitors. • Effectively communicates the value proposition and ROI of Business Wire products and services. • Maintains relationships with key stakeholders among assigned accounts. • Builds volume within established accounts by expanding the breadth of products purchased to increase revenue. • Meets with clients a minimum of 10 times per month via in-person meetings and/or webinars building relationships and selling Business Wire products and services within assigned territory. • Maintains professional and technical knowledge by attending conferences, reviewing professional publications, establishing personal networks, and participating in professional industry societies and associations. • Meets or exceeds sales quotas and performance objectives. • Promotes customer relations by soliciting feedback through all forms of communication to verify satisfaction and uncover hidden issues/problems. • Successfully executes client contracts from negotiation to close in adherence to related company policies and procedures. • Maintains accurate records of all sales activities, including sales calls, meetings, opportunities, emails, social outreach, in SalesForce CRM. • Maximizes results by satisfying multiple buyers in an organization and systematically address conflicting needs of multiple buyer influencers. • Works collaboratively in a group setting to achieve shared results.

🎯 Requirements

• Strong interpersonal skills and ability to develop relationships with clients across an organizational hierarchy, including executive/C-level. • Excellent written and verbal communication skills, including presentation skills. • Exceptional time management skills displaying the ability to manage multiple tasks with strict attention to detail. • Proven success in meeting and exceeding sales goals by managing all stages of the sales cycle including needs analysis, presentation, proposal, negotiation and closing. • Understanding and ability to communicate at a high level with professionals in investor relations, financial reporting, public relations, marketing, and corporate communications preferred. • BA/BS degree, or international equivalent, preferred. • Minimum of 2 years outside sales experience required. • Proficiency with Salesforce.com

🏖️ Benefits

• Ability to work remotely • Excellent health benefits that begin on your first day of employment • $100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources • 401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance) • PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!