Supplement Program Manager

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🕒 3 days ago

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bVital - Park City, UT

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🏥 Healthcare

🧘 Wellness

Healthcare • Wellness

bVital is a Park City, Utah–based clinic that offers precision neuroregenerative care focused on brain health and recovery. Using The Eckel Protocol®, the clinic combines advanced biomarker testing, frequency medicine (light, sound, electromagnetic fields), regenerative and functional medicine to create individualized programs for cognitive longevity, traumatic brain injury and concussion recovery, and precision Parkinson’s care. Founded by Dr. Greg Eckel, N. D. , M. S. O. M. , and Kitty Stoneburner, bVital emphasizes testing-first, root-cause treatment plans and ongoing re-testing and adjustments for long-term brain optimization and recovery.

📋 Description

• You are the general manager of bVital's supplement program. • You own the revenue, the team, the customer experience, and the strategy. • Directly coach the Supplement Sales Specialist: review calls, give feedback, develop their skills, and hold them accountable to conversion and retention targets. • Set clear sales targets, track performance weekly, and run a regular cadence of performance reviews that drive improvement. • Review sales call recordings and patient interactions to identify where the team is winning and where they are losing. • Own the supplement customer experience end-to-end: from first conversation through reorder, patient questions, and support escalations. • Coach the customer service team on supplement-related interactions: accuracy, tone, product knowledge, and follow-through. • Own supplement program revenue as a business line: set targets, track performance, and drive month-over-month growth.

🎯 Requirements

• 4+ years in a sales leadership or sales management role, with demonstrated ability to coach reps and drive measurable improvement • 2+ years in program management, operations management, or a role where you owned a P&L or a revenue-accountable business function • Experience managing or developing a customer-facing team (sales, customer service, or both) • Strong metrics fluency: you build dashboards, set KPIs, and make decisions from data • Excellent written and verbal communication — you can run a coaching session, write a playbook, and present a performance review with equal clarity

🏖️ Benefits

• Health insurance • Paid time off • 401(k) • Competitive salary