VIP Relationship Manager

🕒 September 21

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

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Bybit

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

₿ Crypto

💸 Finance

👥 B2C

💰 Debt financing on 2025-03

Crypto • Finance • B2C

Bybit is a cryptocurrency exchange platform that simplifies crypto trading and offers welcome bonuses for new users. The provided text shows site navigation, promo text “Your crypto journey, simplified”, trading pairs like XAUT/USDT, and mentions derivatives and hot coins, indicating spot and derivatives trading services.

📋 Description

• Perform client acquisition and relationship management for a portfolio of global VIP clients • Provide tailored VIP support and account management for Polish- and German-speaking clients • Build, enhance, and expand relationships with existing clients through frequent and sustained communication • Build customer service processes and systems, formulate management rules, and track key customer status • Analyze client behavior, identify unspoken needs, and prepare key customer analysis reports • Liaise with stakeholders across departments to provide optimal service solutions and customer experience

🎯 Requirements

• Client portfolio including institutional clients, high net-worth individuals, private bank customers with brokers, futures institutions or commercial banks, etc. • Experience working in trading platforms or exchanges is highly advantageous • Prior working experience in sales and client services with an international financial background in banking, investments, etc. is preferred • Strong communication and written skills • Ability to work under pressure and tight deadlines while maintaining good multi-tasking skills • Enthusiasm for the rapidly evolving crypto industry and awareness of the latest trends and innovations • Fluent in Polish and German

🏖️ Benefits

• Study Growth Fund supporting professional development and continuous learning • Regular team-building activities, workshops, and internal events • Global collaboration with a diverse, international team • Career advancement opportunities within a rapidly expanding global company • Internal job opportunities supporting long-term career development

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