Global Operations Manager

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C-Serv

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🤝 B2B

👥 HR Tech

🎯 Recruiter

B2B • HR Tech • Recruitment

C-Serv is a tech recruitment and global workforce solutions provider that specializes in helping businesses find skilled talent. With a deep understanding of tech staffing challenges, C-Serv offers personalized recruitment strategies, rigorous vetting processes, and flexible placement options to meet the unique needs of high-growth organizations around the world. Their services extend to supporting clients with comprehensive workforce management, ensuring compliance with international regulations while connecting companies to the specialized talent they need to drive innovation and success.

📋 Description

• Consultant lifecycle — end to end. From the moment a placement is confirmed to the day a consultant exits, you own the experience. Onboarding, check-ins, contract renewals, offboarding — all of it, across 10+ countries. • Multi-country compliance and EOR management. You'll personally manage our EOR provider relationships across active markets. Visa and right-to-work processes, payroll accuracy, country-specific compliance — this is yours to own, not delegate. • Client operations. You're the primary point of contact when things need to be resolved. Client escalations, invoicing coordination alongside RevOps, PSA administration, vendor and IT management — the infrastructure that keeps the business running. • Your team. You'll lead a Consultancy Engagement Lead and two Consultancy Engagement Coordinators — setting standards, running 1:1s, developing each person, and building a team that performs under pressure.

🎯 Requirements

• You've been an early or first ops hire in a scaling firm — preferably professional services — and built SOPs before you managed anyone • You've personally managed EOR providers across 5+ countries, including at least one high-complexity market (Saudi Arabia, Egypt, UAE, or equivalent) — not managed someone who did • You've managed and developed people — can point to direct reports you've genuinely grown, not just supervised • You're financially sharp — comfortable in Excel, able to track utilisation, PTO liability, invoicing, and expenses without needing it set up for you • You've worked inside a PSA platform (Certinia, Kantata, HaloPSA, or equivalent) in a live environment • You have exposure to employment law — can read a contract, flag issues, and know when to escalate to legal • You've worked in a start-up or early-stage business and you roll your sleeves up without being asked • You're extremely organised — multiple workstreams, multiple time zones, nothing falls through the cracks • References should confirm you were the reason things held together during a growth phase — not just that you were present for it.

🏖️ Benefits

• £60,000 – £65,000 base salary + performance bonus • Fully remote — work from anywhere in the UK • A genuine seat at the table in a business that's building something real • Direct access to the CEO — no politics, no layers • A team to lead and develop from day one • The autonomy to build the function your way • A values-led, DEI-committed, 100% woman-owned business