CallTek
B2B • Telecommunications • Healthcare Insurance
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
5001 - 10000 employees
Founded 2008
🤝 B2B
📡 Telecommunications
⚕️ Healthcare Insurance
Technical Support Engineer
Job not on LinkedIn
October 29
CallTek
B2B • Telecommunications • Healthcare Insurance
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
5001 - 10000 employees
Founded 2008
🤝 B2B
📡 Telecommunications
⚕️ Healthcare Insurance
📋 Description
• Responsible for troubleshooting, diagnosing, and resolving customer issues • Work with different systems, software, and hardware • Follow standard procedures to escalate unresolved issues
🎯 Requirements
• At least 2 years of College Level • IT-Tech Voc Strand graduates are an advantage • With at least a neutral English accent • Willing to work on a shifting schedule • Call Center experience is an advantage but not required • Applicants with no call center experience are encouraged to apply!
Apply NowSimilar Jobs
October 28
Technical Support Physicist supporting radiation oncology clinics by troubleshooting software issues and enhancing treatment efficiency. Join a mission-driven remote team focused on improving cancer care.
🇺🇸 United States – Remote
💵 $180k - $200k / year
💰 Seed Round on 2019-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
October 28
Product Success Support Engineer ensuring reliability, transparency, and compliance for Slingshot Aerospace products. Collaborating across teams to enhance operational excellence and streamline support.
🇺🇸 United States – Remote
💵 $100k - $130k / year
💰 $25.2M Grant on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
October 28
Technical Support Specialist troubleshooting software and guiding clients to enhance healthcare access and experiences. Manage support tickets, collaborate with teams, and provide documentation for client success.
October 27
Presale Analyst supporting growth of client and consultant relationships at Cigna Healthcare. Collaborating with sales teams during RFP and RFI processes for government and education sectors.
SFDC
October 25
Data & Support Analyst at SmartLight Analytics diagnosing user issues in their systems. Requires SQL knowledge and technical troubleshooting skills in a startup environment.