ASO Membership Administrator I – III

November 4

🥔 Idaho – Remote

Although this job is listed in Idaho, this company may be open to hiring remote in other states.

🌲 Oregon – Remote

Although this job is listed in Oregon, this company may be open to hiring remote in other states.

+2 more states

🥔 Idaho – Remote 🌲 Oregon – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $17 - $26 / hour

⏰ Full Time

🟢 Junior

🖥️ Administration

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Cambia Health Solutions

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Healthcare Insurance • Wellness

Cambia Health Solutions is a company dedicated to transforming health care to be more person-focused and economically sustainable. With a history rooted in community care dating back over a century, Cambia emphasizes innovation and human-centered health care. The company employs over 4,500 individuals and is actively involved in creating integrated, accessible, and personal health care solutions. Cambia is recognized for its ethics and commitment to health, having been named among the World’s Most Ethical Companies and inducted into the Healthiest Employers Hall of Fame. The Cambia Health Foundation also plays a significant role in community impact and corporate social responsibility.

5001 - 10000 employees

Founded 2003

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Process enrollment applications for individuals and groups, including calculating waiting periods, entering member data, benefits information, and ensuring compliance with employer/individual contracts. • Maintain and update member accounts by processing changes such as effective dates, adding/removing members from coverage, and making necessary corrections or adjustments. • Conduct outreach communications to employers and agents to verify information needed for complete application processing. • Provide comprehensive customer service to internal and external customers through written correspondence and telephone support, resolving inquiries and issues. • Perform eligibility verification and reconciliation tasks accurately and timely, identifying payment discrepancies and ensuring proper billing processes. • Generate and review billing statements for accuracy before distribution. • Order/audit member cards against applications for correct information and corporate branding. • Apply underwriting guidelines and regulatory compliance including corporate policies and state/federal regulations, particularly for government programs. • Manage cash processing and aged accounts through daily reconciliation to meet corporate turnaround standards and reporting requirements. • Coordinate data transfers and system testing with external entities while ensuring compliance with quality and timeliness standards. • Support departmental operations through backup coverage, clerical tasks, training participation, and maintaining member confidentiality throughout all processes.

🎯 Requirements

• High School diploma or GED. • 1 year accounts receivable or customer billing experience or equivalent combination of education and job-related work experience. • 30 wpm with 95% accuracy typing skills. • 10-key by touch (8500 keystrokes per hour with 95% accuracy preferred). • PC experience – Word, Excel and Outlook – or comparable software. • Strong math skills and judgment to implement effective problem-solving. • Ability to organize and prioritize work. • Detail-oriented and self-motivated. • Dependable and maintain attendance at or above departmental standards. • Ability to exercise judgment, initiative and discretion in confidential, mature and sensitive manner. • Communicate effectively both orally and in writing. • Establish effective working relationships with staff and customers. • Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired.

🏖️ Benefits

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. • Annual employer contribution to a health savings account. • Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. • Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). • Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). • Award-winning wellness programs that reward you for participation. • Employee Assistance Fund for those in need. • Commute and parking benefits.