Customer Account Manager

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November 13

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Cambium Learning Group

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Education • Artificial Intelligence

Cambium Learning Group is a company focused on providing essential educational solutions through a family of companies. They create experiences designed to help educators and students succeed by leveraging technology, including artificial intelligence and machine learning. Cambium Learning Group's brands are among the most respected in the edtech sector, supporting meaningful work and innovation in education. Their commitment is reflected in their dedication to making every learning moment valuable and impactful.

501 - 1000 employees

Founded 2009

📚 Education

🤖 Artificial Intelligence

📋 Description

• Prospect Relentlessly: Identify and engage new business opportunities at both the central office and school levels • Strategic Territory & Account Management: Operates with a master strategist’s mindset—anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities—while developing and executing territory plans aligned with company goals, targeting high-potential districts and key decision-makers • Consultative Selling: Act as a trusted advisor, deeply understanding the needs of each stakeholder and reframing the value proposition to align with their goals • Stakeholder Engagement: Confidently engage with all levels of district leadership, including Superintendents, Directors, and Curriculum Leaders • Fearless Outreach: Embrace rejection as part of the process and maintain a high level of outbound activity to build a strong pipeline • Tailored Presentations: Deliver compelling, customized presentations that resonate with diverse audiences, both in-person and virtually • Cross-Functional Collaboration: Foster strong interdepartmental partnerships and leverage subject matter expertise at key moments to accelerate progress and drive successful outcomes • Technical Acumen: Expertly navigates both sales enablement platforms (like CRMs, lead scoring tools, and analytics dashboards) and literacy-focused edtech platforms—bridging product functionality with strategic insight to accelerate adoption, drive engagement, and support educator outcomes • Travel Readiness: Willingness and ability to travel up to 10% to meet with prospects and attend key events

🎯 Requirements

• Minimum of a Bachelor's degree or equivalent experience • Proven track record of 5+ years exceeding sales quotas in a new business development role required • Experience within the education technology or services space, literacy/reading products highly preferred • Deep knowledge of the K–12 education landscape, including funding cycles, decision-making hierarchies, and instructional priorities highly preferred • Demonstrated ability to develop and execute strategic account plans across multiple stakeholders • Demonstrated ability to uncover client needs and propose solutions to close new business opportunities and meet new revenue targets on an ongoing basis • Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools • Strong verbal and written communication skills, with the ability to adapt messaging to different audiences • High emotional intelligence and resilience; thrives in a fast-paced, high-rejection environment • Experience working with school districts and navigating long sales cycles • Ability to think like a consultant—strategically, empathetically, and insightfully—not just as a transactional seller • Experience working the whole sales cycle from prospecting to closing deals at both the district and school levels • Ability to practice a clear, repeatable strategy used to win new business across multiple accounts • Passion for literacy and educational equity, aligned with our mission to create opportunity for every student through the power of literacy

🏖️ Benefits

• Remote First Work Environment • Reimbursement to help cover the cost of setting up your home or remote office