Marketing Technology Administrator – SFMC

Job not on LinkedIn

2 days ago

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

🌪️ Kansas – Remote

Although this job is listed in Kansas, this company may be open to hiring remote in other states.

+3 more states

🌽 Illinois – Remote 🌪️ Kansas – Remote 🏈 Ohio – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $85.3k - $124.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

🦅 H1B Visa Sponsor

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Camping World

WebsiteLinkedInAll Job Openings

Retail • Transport • B2C

Camping World is a leading retailer specializing in recreational vehicles (RVs), camping gear, and outdoor equipment. The company offers an extensive range of products and services for RV sales, maintenance, and camping supplies. With over 185 locations, Camping World provides customers with access to RVs for purchase or rent, RV maintenance and repair services, and a wide array of camping and outdoor supplies ranging from furniture and appliances to safety equipment and gear for outdoor activities. The company also offers membership services for additional benefits.

10,000+ employees

Founded 1966

🛒 Retail

🚗 Transport

👥 B2C

💰 Venture Round on 2013-07

📋 Description

• Administer all SFMC business units across Camping World and Good Sam — ensuring user access, authentication, and permissioning are accurate and compliant. • Build, manage, and maintain Data Extensions, Contact Builder, data models, and retention rules. • Oversee automation in Automation Studio: scheduling, monitoring, optimizing, and resolving errors. • Own and manage all Salesforce support case work for SFMC issues the CRM and campaign teams cannot resolve themselves. • Maintain and validate platform integrations including Snowflake, Segment, Kafka/IT service layers, SFTP feeds, and transactional triggers. • Manage subscriber logic across the enterprise: Contact ID/Subscriber Keys, preferences, profile attributes, exclusions, and global suppression. • Maintain and configure Send Classifications, IP warm-up logic, domain/dedicated IP settings, auto-suppression lists, and deliverability-relevant configuration. • Conduct platform hygiene: archiving unused DEs, identifying stale automations, fixing ingestion mismatches, and maintaining folder/asset structure. • Support deployments by preparing DEs, validating dynamic logic, executing test sends, and monitoring defects. • Own enterprise-wide email list for hygiene and cleaning processes, ensuring lists remain healthy, compliant, and high-performing. • Run and manage recurring list cleaning (and supporting hygiene tooling) for acquisition lists, legacy lists, and CRM-owned audiences. • Implement and enforce suppression and exclusion frameworks: hard bounce suppression repeated soft bounce rules complaint-driven suppression engagement-based sunset logic. • Own enterprise deliverability monitoring, including inbox placement, bounce patterns, complaint rates, spam trap risk, domain performance, and IP reputation. • Maintain and evolve deliverability dashboards using SFMC data, Snowflake reporting, and external tools (Inbox Monster, etc). • Track and report on SFMC contract utilization, including Contact usage vs. contracted allocation.

🎯 Requirements

• 3–5 years hands-on SFMC administration experience in multi-BU enterprise environments. • Expertise in Contact Builder, Data Extensions, Subscriber Management, retention strategy, and system configuration. • Working knowledge of setting up SFMC triggered communications via both Email Studio Triggered Sends and Transactional Journeys. • Strong experience with list hygiene and cleaning tools and suppression logic best practices. • Experience with Snowflake or enterprise data warehouses; familiarity with Segment/CDP pipelines. • Strong knowledge of deliverability (IP warming, authentication, domain reputation, compliant list practices). • Understanding of licensing models and SFMC usage metrics (Contacts, SuperMessages, Mobile/SMS). • Strong SQL skills for validation, hygiene, and troubleshooting. • Comfortable supporting multiple business units and high-volume marketing programs. • Excellent documentation and communication skills, clear, disciplined, and transparent. • Experience with process creation, platform governance, and cross-functional collaboration. • Active certifications in SFMC Administration, Email Specialist and/or Developer.

🏖️ Benefits

• Paid Time Off • 401(k) • Employee Assistance Program • Good Sam Roadside Assistance • Discounts • Paid parental leave (if eligibility is met) • Tuition Reimbursement (if eligibility is met) • On the job training opportunities • Comprehensive benefit package including medical, dental, vision and more