Production Support Analyst

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June 2

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Capgemini

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Enterprise • Artificial Intelligence • Cybersecurity

Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.

10,000+ employees

Founded 1967

🏢 Enterprise

🤖 Artificial Intelligence

🔒 Cybersecurity

📋 Description

• Capgemini is seeking a proactive and skilled Production Support Analyst to join our team supporting one of the top 10 U.S. insurance carriers. • This is a prime opportunity to advance your career, gain international experience, and play a key role in driving business success through data-driven decision-making. • Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). • They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. • Finally, our Client is part of one the largest Insurance Groups in the world. • Location: Mexico / Brazil / Colombia (Remote/Hybrid). Preferred: Availability to work PST.

🎯 Requirements

• 4 years of experience in application development / testing or business / system analysis role or 2 years as an Application SME Level I / Application Operations (production support). • High school diploma or equivalent required. Bachelor’s degree preferred or equivalent, relevant experience. • High intermediate / Advanced English skills.

🏖️ Benefits

• Competitive salary and performance-based bonuses • Comprehensive benefits package • Career development and training opportunities • Flexible work arrangements (remote and/or office-based) • Dynamic and inclusive work culture within a globally renowned group • Private Health Insurance • Pension Plan • Paid Time Off • Training & Development