Chief of Staff, Customer Management Project Manager, Business Cards & Payments

🕒 October 7

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $138.1k - $157.7k / year

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Capital One

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💳 Fintech

💸 Finance

💰 Post-IPO Equity on 2023-05

Banking • Fintech • Finance

Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.

📋 Description

• Assist in managing strategic priorities and lead operational and management systems for the Leadership Team • Support the Head of Acquisitions and extended leadership team in executing priorities • Enable leaders to execute strategic priorities while ensuring operational rigor • Develop, implement, and sustain strategy, executive support and team culture, and operational excellence initiatives • Report into the Field Chief of Staff Office and collaborate with the team to support Field leadership • Partner with the Leadership Team to drive strategic direction and create a cross-functional view of the destination • Facilitate presentations articulating strategy to internal and external stakeholders • Enhance team-oriented organizational culture and facilitate management systems for organizational effectiveness • Lead initiatives addressing associate engagement strategies • Ensure organizational alignment through strategic updates on strategy and progress • Coordinate Leadership Team meetings, offsites, All Hands events, and other Leadership Team events • Support or lead moderate to large horizontal priorities and special projects • Establish metrics to track and manage priorities, outcomes, risks, and budgets

🎯 Requirements

• Bachelor’s Degree or military experience • At least 4 years of experience in Project Management or Process Management • At least 4 years of experience building and influencing strategy • Proven ability to build strong, trusted relationships and influence executives • Excellent communication and collaboration skills • Strong project management and organizational skills • Understanding of sales and client management field operations • Ability to work autonomously and take initiative • Proven ability to lead moderate-sized cross-functional teams on complex projects and programs • Experience handling highly sensitive issues with discretion • Master’s Degree preferred • 3+ years of experience in a sales or client management role preferred • 3+ years of experience serving in a Chief of Staff or Project Management role in a large, complex, and matrixed organization preferred • At this time, Capital One will not sponsor a new applicant for employment authorization for this position

🏖️ Benefits

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI) • Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being • Remote work eligibility