Roadside Technician

Job not on LinkedIn

🕒 August 28

🇬🇧 United Kingdom – Remote

💵 £41.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of Allianz

Allianz

10,000+ employees

🏦 Banking

💸 Finance

🛡️ Insurance

💰 Post-IPO Equity on 2018-04

Banking • Finance • Insurance

Allianz is a global insurance and asset management company that provides a wide range of financial products and services. The company emphasizes the importance of teamwork, honesty, and genuine interactions, fostering a culture of collaboration among employees. Allianz is dedicated to delivering high-quality assurance services and engaging with customers through open discussions and valuable insights from industry experts.

📋 Description

• Attend roadside assistance calls • Assess situations and diagnose vehicle faults using modern diagnostic tools • Repair vehicles at the scene wherever safe and possible • Decide whether repair or recovery is appropriate and arrange professional recovery or dealer workshop attention when needed • Own each job end-to-end, communicating clearly with customers and providing reassurance • Operate and maintain a fully equipped van • Manage tools and parts • Follow safety procedures and keep accurate system notes • Meet service, safety and quality standards while working toward achievable targets • Use AI, machine learning, data analytics and cloud-based tools responsibly and in line with data governance, security and ethical-use standards

🎯 Requirements

• Proven experience as a vehicle or roadside technician who can work independently at the scene • Strong diagnostic and fault-finding skills with modern equipment • Confident, calm customer communication • Comfortable using IT, mobile apps and diagnostic software • Full UK driving licence and confidence driving a fully equipped van • Relevant technical qualifications, e.g. manufacturer apprenticeship or equivalent City & Guilds Parts I & II, NVQ/B-Tech diploma • Existing EV credentials are welcome; otherwise, completion of EV Level 3 IMI Accredited and ATA Level 3 roadside diagnostics training with the employer • Flexibility to work rotating shifts between 7am and 10pm, including some weekends and Bank Holidays • Ability to travel across Plymouth or Belfast and surrounding areas

🏖️ Benefits

• £8,000 bonus, plus a guaranteed additional £3,000 bonus in your first 12 months • Realistic OTE of £55,000; top performers earn north of £60,000 • No overnight or 12-hour shifts • Average 42.75 hours per week between 7am and 10pm, Monday to Sunday • Alternating start times (7am/11am) • Two weekends off per month • Rota set 12 months in advance • Paid overtime • Bank Holiday supplement and a day off in lieu • Private medical cover • Pension contributions up to 6.5% • Wide range of discounts and benefits • Ongoing training, including EV Level 3 IMI Accredited and ATA Level 3 roadside diagnostics • Competitive annual leave • Discounts on Allianz products • Vouchers and discounts for high street and online retailers • Annual flu vaccination • Annual eye care vouchers • Discounted travel, pet, musical, home and car insurance • Roadside Assistance free after 6 months’ probation • Up to three paid days for Corporate Social Responsibility • Employee Assistance Programme available from day one • Confidential 24/7 helpline and app with life, money and wellbeing resources, including mental wellbeing support, debt and legal advice

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