Field Service Manager

🕒 October 13

🌵 Arizona, California, +4 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌶️ New Mexico – Remote 🌲 Oregon – Remote

💵 $119k - $148k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Honeywell

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Honeywell is a diversified multinational technology and manufacturing company that delivers hardware, software and services across aerospace, industrial and commercial markets. It provides aircraft systems and avionics, building and industrial automation, energy and sustainability solutions, safety and productivity tools, and enterprise software platforms (like Honeywell Forge) for operational optimization and OT cybersecurity. Honeywell serves customers in aerospace, manufacturing, utilities, healthcare, oil & gas, retail and logistics, and focuses on digital transformation, automation and energy transition.

📋 Description

• Lead safe, efficient field service delivery for an approximately $25M P&L • Direct approximately 10 Field Engineers and Supervisors and an extended team of approximately 35 Field Engineers • Optimize workforce planning, standard work, metrics, digital tools, documentation, and corrective actions • Lead, coach, and develop field service professionals through expectations, feedback, accountability, and technical guidance • Build capability through recruiting, retention, competency planning, and succession planning • Foster an inclusive, collaborative, and safety-focused culture • Strengthen customer and stakeholder relationships, understand needs, resolve escalations, and deliver service-contract commitments • Improve customer satisfaction, retention, growth, revenue attainment, cost control, and margins • Use KPIs and operational data to improve technician productivity, utilization, competency, and execution • Partner with sales, operations, engineering, supply chain, finance, customer support, and other cross-functional teams • Strengthen processes, tools, workflows, data quality, standard work, and best-practice sharing • Champion safety and ensure compliance with policies, quality standards, procedures, regulations, and audit requirements • Identify and mitigate risk; lead root-cause analysis, corrective actions, and follow-through

🎯 Requirements

• Proven field service or technical operations leadership, including team development, relevant technical knowledge, and operational improvement • Ability to manage competing customers, projects, priorities, and operational demands • Strong customer engagement, communication, coaching, leadership, analytical, problem-solving, and data-based decision-making skills • Bachelor's degree in Engineering or a related field; advanced technical, business, or operations degree preferred • Experience with service systems, automation, contracts, customer support, and financial or P&L management • Experience leading continuous improvement, change, or process transformation in regulated technical environments • Must be a U.S. Person: U.S. citizen, U.S. permanent resident, protected U.S. asylum or refugee status, or able to obtain export authorization

🏖️ Benefits

• Employer-subsidized Medical, Dental, Vision, and Life Insurance • Short-Term and Long-Term Disability • 401(k) match • Flexible Spending Accounts • Health Savings Accounts • Employee Assistance Program (EAP) • Educational Assistance • Parental Leave • Paid Time Off for vacation, personal business, sick time, and parental leave • 12 Paid Holidays • Competitive salary • Leading-edge work and opportunities to develop solutions alongside dedicated experts

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