Digital Product Manager

Job not on LinkedIn

September 25

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

💵 $70.8k - $113.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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CareSource

WebsiteLinkedInAll Job Openings

Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

1001 - 5000 employees

Founded 30+ years

⚕️ Healthcare Insurance

📋 Description

• Manage digital product(s) from the planning phase through deliverables coordination, execution, communication, and results tracking • Manage growth and optimization of digital products aimed at driving awareness, engagement, adoption and product maturity based on product goals • Develop and Manage digital asset budget and manage to budget with internal partners and contract services or agencies • Influence, inform, and engage cross functional teams and provide guidance and strategy across digital products, programs and projects • Partner with stakeholders to develop/maintain a backlog for digital initiatives which align with business goals and digital road map(s) • Work with Supervisor to manage digital asset budget and effectively communicate successes, challenges, timelines and project needs • Manage digital calendar/priorities for digital products and initiatives and daily activities with external agencies and IT partners • Ensure all digital content has approvals from required stakeholders • Provide direction of digital strategy goals, customer experience, digital quality, and product analytics • Lead product management of digital asset or service representing the digital team in daily IT Agile meetings and/or similar activities from IT vendors • Work with business partners throughout the organization to understand their goals and translate that into work • Prioritize, assign and balance work within Agile TFS boards with Scrum, SA and Tech leads acting as Product Owner of digital asset • Employ Lean Management and Design Thinking principles to guide teams through challenges and solutions • Help develop product roadmaps and long-term vision for digital • Define and deliver customer experiences and introduce new capabilities to improve everyday customer moments • Utilize data and technology to elevate the customer experience • Ensure digital product meets all regulatory and compliance requirements • Evaluate, validate, and communicate the business proposition associated with digital initiatives and digital products • Initiate and lead new IoT or digital innovation projects • Perform any other job duties as requested

🎯 Requirements

• Bachelor's Degree in Marketing, Computer Science, Human Factors, IT, Communications or related field or equivalent years of relevant work experience is required • Minimum of five (5) years of professional experience in digital projects is required • Experience translating business requirements into user experience applications in support of technical specifications is required • Project planning/project management experience is required; experience leading teams and large scale projects is preferred • Digital product owner experience is preferred • HMO or Healthcare industry experience is preferred • Experience in Agile scrum ceremonies-story writing, sprint planning, daily standups and retrospectives is preferred • Experience with desktop and mobile web, android and iOS apps, design, digital quality assurance, digital strategy, user research, prototype and analytic development • Utilizes design thinking principles and methods • Knowledge and experience with project management tools and content management software (i.e. TFS, WordPress) • Knowledge and experience in digital product development • Knowledge and experience of code languages (HTML, CSS, .NET, C#, Swift, etc.) and back-end infrastructure (web services, API or database development) a plus • UX, UI and Human Factor experience • Hands-on experience UAT testing digital products • Troubleshooting and problem solving capabilities • Solid project planning and management capabilities • Process and/or workflow planning and design skills • Information Architecture and Taxonomy familiarity • Strong knowledge of best practices relative to mobile application and web development • Proficient in Word, PowerPoint or Keynote, and Excel • Experience with Google Analytics, Firebase or equivalent a plus • Excellent oral and written communication • Effective organization and prioritization • Ability to travel as required by the needs of the business

🏖️ Benefits

• In addition to base compensation, you may qualify for a bonus tied to company and individual performance. • We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.