Pathology Solutions Consultant

🕒 July 30

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Logo of Caris Life Sciences

Caris Life Sciences

1001 - 5000 employees

Founded 2008

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Caris Life Sciences is a leading innovator in the field of molecular science, focusing on providing cancer patients and oncologists with comprehensive molecular information to revolutionize cancer care. The company specializes in precision medicine, using advanced technologies like molecular profiling and artificial intelligence to understand cancer at a molecular level, offering better treatment options for patients. Caris Life Sciences integrates these technologies with clinical trial solutions and biopharma to enhance cancer research and treatment solutions. Their commitment is to improve as many lives as possible through transformative medical science.

📋 Description

• Serve as the primary subject matter expert for pathology workflows, specimen management requirements, and laboratory operations supporting molecular and precision medicine testing. • Conduct comprehensive onsite and virtual pathology workflow assessments to evaluate laboratory operations and identify opportunities for process optimization. • Partner with pathology laboratories to improve specimen acquisition, handling, preservation, storage, submission practices, and overall laboratory workflow efficiency. • Develop and implement consultative recommendations that improve specimen quality, testing success rates, turnaround times, and operational performance. • Collaborate with Commercial teams to assess customer operational needs and develop tailored workflow improvement strategies. • Build and maintain trusted relationships with pathology laboratory leadership by serving as a strategic operational consultant throughout the customer lifecycle. • Lead onsite customer engagements, workflow mapping sessions, laboratory assessments, and operational reviews with pathology and laboratory leadership. • Develop implementation plans supporting adoption of standardized workflows, operational best practices, and continuous improvement initiatives. • Monitor customer progress following implementation, identify barriers to success, and recommend corrective actions to sustain operational improvements. • Develop and deliver educational programs for pathology personnel focused on specimen collection, handling, preservation, submission requirements, workflow optimization, and operational best practices. • Create educational materials, workflow documentation, presentations, and implementation resources supporting customer adoption and ongoing process improvement. • Evaluate pathology performance metrics, operational data, testing outcomes, specimen quality, turnaround times, and workflow efficiency to assess laboratory performance. • Analyze operational trends, identify root causes of performance challenges, and develop data-driven recommendations for corrective and preventive actions. • Develop and present key performance indicators (KPIs), scorecards, dashboards, and executive summaries demonstrating operational performance and improvement opportunities. • Apply Lean Six Sigma and continuous improvement methodologies to improve customer laboratory performance and operational effectiveness. • Present workflow findings, laboratory performance data, and operational improvement recommendations to pathology leadership and executive stakeholders. • Investigate and resolve pathology process issues affecting specimen quality, testing success, laboratory efficiency, and customer satisfaction. • Analyze Quality Not Sufficient (QNS) trends, specimen acquisition challenges, pre-qualification delays, and workflow inefficiencies while developing practical improvement strategies. • Partner with Laboratory Operations, Logistics, Commercial, Product Management, Information Systems, and other internal stakeholders to improve end-to-end specimen management processes. • Support new product introductions, operational implementations, customer onboarding activities, and enterprise initiatives to ensure successful laboratory adoption. • Provide customer insights and field feedback that support process improvements, product enhancements, and future operational strategies. • Perform other duties as assigned.

🎯 Requirements

• Bachelor's degree in Business Administration, Life Sciences, Healthcare Administration, related STEM discipline, or an equivalent combination of education and experience. • Minimum of five (5) years of experience in pathology operations, laboratory operations, healthcare consulting, pathology sales, laboratory process improvement, operational excellence, or a related healthcare environment. • Demonstrated experience conducting customer-facing workflow assessments and developing operational improvement recommendations. • Experience presenting operational findings and influencing pathology laboratory leadership and executive stakeholders. • Strong analytical skills with demonstrated ability to translate operational data into actionable recommendations. • Excellent written, verbal, facilitation, and presentation skills. • Strong organizational, project management, and problem-solving skills. • Ability to travel extensively to support onsite customer engagements. • Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, PowerPoint, Visio, and general working knowledge of the Internet for business use.

🏖️ Benefits

• Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check (applicable for certain positions) and reference verification. • All job-specific, safety, and compliance training are assigned based on the job functions associated with this employee. • Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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