Service Account Manager - NL

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June 12

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Carrier Commercial Refrigeration

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Aerospace • Energy • Healthcare Insurance

Carrier Commercial Refrigeration is a leader in providing innovative solutions for residential and commercial HVAC systems, as well as cold chain management. With a focus on health, sustainability, and energy efficiency, Carrier develops products that ensure safety and comfort in homes and buildings while also optimizing the logistics of food and medicine preservation. Through its state-of-the-art technology and commitment to quality, Carrier inspires confidence in its customers by delivering reliable solutions designed to meet modern challenges and improve indoor air quality.

1001 - 5000 employees

🚀 Aerospace

⚡ Energy

⚕️ Healthcare Insurance

📋 Description

• Responsible for managing customer relationship for existing customers • Achieving individual annual sales targets on contracts, billables and modernizations • Understand annual customer budget • Analyse revenue and GM after execution and take or initiate corrective actions if needed • Analyse revenue, cost and GM annually of sold/existing contracts • Analyse Key Account Data (sales and margin per customer/contract) and take or initiate corrective actions if required • Deliver high quality quotes in the agreed/expected timeframe to customers • Regular visits of existing customers to understand the needs and provide potential solutions/quotes • Participate on local/central tenders or contract updates and price negotiations • Cooperate closely with the Service Operations to identify modernization opportunities • Cooperate closely with central Modernization Manager to understand central developed products – or to create new products with deep understanding of local needs • Support Technician Sales Process to increase billable sales

🎯 Requirements

• Technical education – managing customer relationship • Strong communication and value based selling abilities • Time Management • Customer and service orientated • Proactive attitude • Teamwork • MS Office