Field Service Technician

🕒 September 14

🇩🇪 Germany – Remote

💵 €42.7k - €67.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 3%

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🗣️🇩🇪 German Required

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Logo of Carrier

Carrier

10,000+ employees

Founded 1915

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Commissioning and maintaining heat pumps at end customers’ premises and for system operators • Providing service-oriented advice to customers from heating companies by phone and in person • Supporting colleagues in technical field service across the wider area surrounding the assigned territory • Participating in on-call duty to provide customers with support as quickly as possible • Promoting sustainable energy solutions through the commissioning, maintenance, and troubleshooting of heat pumps • Providing customer service throughout the Düsseldorf region

🎯 Requirements

• Completed vocational training in a relevant field, such as HVAC technician (SHK), refrigeration mechatronics technician, energy and building technology electrician, or electrical technician/electrician • Ideally, further training as a master craftsperson or state-certified technician • Professional experience in customer service, for example in heating, refrigeration, or air conditioning and ventilation technology • Valid refrigerant handling certification • Valid Class B driving licence • Good written and spoken German • Strong technical aptitude • Strong customer focus • Willingness to travel

🏖️ Benefits

• Your working day starts and ends at home • Company vehicle provided locally and equipped with the materials required for your service assignments • Fully equipped Mercedes-Benz company vehicle • Modern company mobile phone • Health program for employees and their families • Corporate benefits offering attractive deals on numerous brands and services • Company pension scheme • 30 days of paid vacation per year • Competitive total compensation package with additional benefits and health programs

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