Field Service Technician – Maintenance

🕒 September 4

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Diatec Diagnostics GmbH

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Diatec Diagnostics GmbH is a German distributor and service partner specializing in audiological and ENT diagnostic equipment, software, consumables and maintenance. The company supplies devices (audiometers, vestibular testing systems), clinical software and consumables to clinics, hearing care professionals and research labs, while offering installation, qualified repairs, training and a regional service network. Diatec emphasizes fast expert advice, manufacturer-independent offerings, an online webshop for consumables, and ISO 9001:2015 certification.

📋 Description

• Perform maintenance as well as metrological (MTK) and safety-related (STK) inspections in accordance with the German Medical Devices Operator Ordinance (MPBetreibV) • Carry out minor on-site repairs at customer locations • Analyze technical issues and promptly resolve malfunctions at customer sites or by telephone • Provide technical support and advice to customers during on-site appointments • Document all service visits and activities using modern digital tools • Ensure complete follow-up of all service activities

🎯 Requirements

• Completed training as a hearing aid acoustician or technical training in electrical engineering, electronics, medical technology, or IT • Initial field service experience, ideally in medical technology, is an advantage • Proficiency with Windows operating systems, PC hardware, and Office applications • Knowledge of networking and systems integration is desirable • Structured, detail-oriented, and self-organized approach to work • Team player with a strong customer and service orientation • Excellent communication skills • Professional, friendly, and confident manner when dealing with customers • High willingness to travel within the assigned territory • Class B driving license • Very good spoken and written German • English language skills are desirable • Residence within the assigned territory in postal code areas 27xxx–31xxx or 37xxx–39xxx

🏖️ Benefits

• Flexible working hours • 30 days of annual leave • Five days of continued pay in the event of a child's illness • Access to Corporate Benefits with numerous employee discounts • €600 annual benefit through the Pluxee BenefitCard after successfully completing the probationary period • Company events • Values-driven work in a committed team • Company car, including private use • Modern work equipment (iPhone, iPad, notebook)