Field Service Technician

🕒 September 17

🇩🇪 Germany – Remote

💵 €42.7k - €67.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 11%

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🗣️🇩🇪 German Required

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Logo of Carrier

Carrier

10,000+ employees

Founded 1915

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Commissioning and maintenance of our heat pumps at end customers’ premises and at system operators’ sites • Providing service-oriented advice to our heating contractor customers by phone and on site to ensure customer satisfaction • Supporting your colleagues in technical field service across the wider area surrounding your assigned territory • Participating in the on-call service rota with the aim of assisting our customers as quickly as possible • Contributing to the advancement of sustainable energy solutions through the commissioning, maintenance, and troubleshooting of heat pumps

🎯 Requirements

• Completed vocational training in a relevant field, such as HVAC/plumbing technician, refrigeration mechatronics technician, electronics technician for energy and building services engineering, or electrician/electrical installer • Ideally, further training as a master craftsperson or state-certified technician • Professional experience in customer service, for example in heating technology, refrigeration technology, or air conditioning and ventilation technology • Category 1 refrigerant handling certificate • Category 2 refrigerant handling certificate is an advantage • Valid Class B driving licence • Good written and spoken German • Strong customer focus and willingness to travel • Technical aptitude and an affinity for heating solutions

🏖️ Benefits

• Your working day starts and ends at your home • Mercedes-Benz company vehicle equipped on site with the necessary materials for service assignments • Modern company mobile phone • Health program for employees and their families • Corporate Benefits offering attractive deals on numerous brands and services • Company pension scheme • 30 days of paid annual leave • Competitive total compensation package with additional benefits and health programs

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