Analyst, Default FHA Claims QA

🕒 September 24

🇺🇸 United States – Remote

💵 $22 - $26 / hour

⏰ Full Time

🟢 Junior

🔧 QA Engineer (Quality Assurance)

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Carrington Holding Company, LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏠 Real Estate

💸 Finance

🤝 B2B

Real Estate • Finance • B2B

Carrington Holding Company, LLC is a diversified residential real estate and mortgage services platform that provides end-to-end homeownership solutions. It operates retail, wholesale and correspondent mortgage lending channels (including products for borrowers with lower credit or down payments), mortgage loan servicing (including large Ginnie Mae servicing balances), real estate brokerage (Vylla Home), title and escrow services, foreclosure trustee services, property/asset management, and alternative asset management through Carrington Capital Management. The firm also pursues acquisitions and partnerships to expand its servicing and retail capabilities and offers technology-driven tools to support borrower communications and servicing operations.

📋 Description

• Review FHA Part A mortgage insurance claims for accuracy within investor/insurer timeframes • Complete quality checks using scorecards and/or checklists to identify claim errors • Communicate correction requests to the claim filing team and ensure timely, accurate completion • Document systems with appropriate tasking and comments • Verify accurate dates and information on Part A claim forms • Review foreclosure and default timeframes and include applicable extensions • Enforce company procedures regarding curtailment of interest • Ensure required documentation is included in claim files • Finalize and submit claims to the agency for payment • Escalate trends and issues identified during quality reviews

🎯 Requirements

• High School diploma required; some college preferred • One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate • Moderate knowledge of default claims processes for insurers and investors • Understanding of the default servicing process, including Foreclosure, Bankruptcy, Loss Mitigation, and Claims • Moderate understanding of Agency and investor guidelines • Strong interpersonal skills with a focus on teamwork and quality • Excellent written and oral communication, organizational, and time management skills • Ability to communicate effectively with all levels of staff and management internally and externally • Ability to meet strict deadlines and manage multiple tasks under pressure and changing priorities

🏖️ Benefits

• Comprehensive healthcare plans for you and your family • Discretionary 401(k) match of 50% of the first 4% of pay contributed • Fitness, restaurant, retail, and other discounts through the employee portal • Customized training programs • Employee referral bonuses • Educational reimbursement • Carrington Charitable Foundation community support

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