Senior Security Consultant – C Managed Services

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October 30

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CDW

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Enterprise • SaaS • Cybersecurity

CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

10,000+ employees

Founded 1984

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

💰 Post-IPO Equity on 2015-07

📋 Description

• Manages complex technical questions and ticket escalations and monitors system performance. • SIEM deployments, customization, tuning and optimization of SIEM solution. • Identifies and makes recommendations on technical deficiencies, service performance issues, product utilization, bugs, and enhancements. • Recommends process improvements in order to drive efficiencies, reduction of the average time to trouble-shoot, and reducing false-positive alerts. • Performs ongoing analysis and system testing of new system releases, upgrades, and/or patches to supported technologies. • Embodies Trusted Advisor techniques to builds client’s trust and influence loyalty. • Accountable for the delivery of quarterly, monthly meetings and tuning calls with assigned accounts. • Handle technical account management responsibilities for assigned accounts.

🎯 Requirements

• Bachelor's degree (B.A./B.S.) or 3-year diploma in Engineering, Computer Science, or a Technology related field • 5 years of Security Support experience in a client-focused environment, and/or working in security operations center, OR 9 years total of Information Technology experience to include 5 years of Security Support experience in a client-focused environment, and/or working in security operations center • At least 2 advanced or expert level certifications in Managed Security Services discipline • Demonstrated strong hands-on working experience on SIEM technologies (QRadar, Splunk, Exabeam, SumoLogic, Microsoft Sentinel) • Excellent prioritization and time management skills • Experience designing, implementing, and supporting IT infrastructure and Information Systems Design or support involving hardware, software and services at an enterprise level

🏖️ Benefits

• Health insurance • Flexible work hours • Professional development opportunities