Product Lifecycle, NPI Program Manager

🔥 11 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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This company has sponsored UK Skilled Worker visas in the past.

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Ciena

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

📋 Description

• Drive Service Operations Enablement as part of the Ciena New Product Introduction (NPI) process • Own the Service Operations Enablement roadmap and Plan of Record for all NPI activities and throughout the product lifecycle • Serve as the single point of contact between the Service Operations team, Integrated Product Teams (IPT), and Ciena NPI stakeholders • Coordinate Repair NPI project management activities across Ciena internal stakeholders, Service Operations teams, and external global partners • Partner with Ciena Engineering and Design teams to enable service operations on aggressive schedules that deliver customer service and business value • Analyze demand forecasts to plan, enable, and scale repair capacity at partners • Lead initiatives delivering significant cost reduction or avoidance through early service operations enablement • Define, manage, and report key operational metrics

🎯 Requirements

• Bachelor's degree, preferably in Engineering (Electrical, Electronics, Industrial), Supply Chain Management, or a relevant field • 10+ years of experience in product or project management within high-technology, telecoms, networking, or complex electronics environments • Proven track record of managing complex projects from concept to execution and driving operational improvements • Communication, interpersonal, and leadership skills for collaboration with global, cross-functional teams in a fast-paced, dynamic environment • Experience with product lifecycle management (PLM) • Occasional travel, as required, to collaborate with colleagues on critical projects • Fluency in English

🏖️ Benefits

• Flexible work environment • Individual growth opportunities • Well-being support • Belonging-focused culture • Meaningful social, community, and societal impact • Occasional travel opportunities for critical projects