Business Process Consultant

🕒 August 19

🏰 Missouri – Remote

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💵 $70.1k - $126.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 6%

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Logo of Centene Corporation

Centene Corporation

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Lead large-scale, cross-functional initiatives for the Encounter Business Operations department • Focus initiatives on regulatory compliance, encounter quality, and operational process improvement • Coordinate communication and drive initiatives to completion across multiple markets • Optimize encounter business operational performance by aligning policy, process, and technology • Provide policy guidance on encounter initiatives and consider end-to-end processes • Organize work teams, establish project plans, facilitate meetings, build consensus, document recommendations, and oversee implementation • Analyze data, workflows, policies, procedures, staff organization, and skills to identify potential solutions • Use project management software including Excel, PowerPoint, Visio, and Microsoft Project • Lead staff responsible for initiatives and support their development, completion, and communication • Assist project leaders with facilitation, analysis, process mapping, brainstorming, and project management issues • Write and deliver communications across the organization • Provide related support to improve business performance • Perform other assigned duties and comply with policies and standards

🎯 Requirements

• Bachelor's Degree in a related field or equivalent experience required • Master's Degree in a related field preferred • 5+ years health care, insurance or related experience required • Demonstrated experience and skill in training, presenting, and facilitating required • Prior experience working with encounters data and processes highly preferred • Data Analytical skills and demonstrated proficiency in Excel highly preferred • Managed care and/or payer experience highly preferred • Ability and comfort level presenting and storytelling with data highly preferred • Excellent written and verbal communication skills highly preferred • Experience with Excel, PowerPoint, Visio, and Microsoft Project • Candidates will be considered nationally

🏖️ Benefits

• Competitive pay • Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation

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