Vice President, MS-ISAC Member Engagement

🕒 July 3

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Center for Internet Security

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2000

🔒 Cybersecurity

📋 Compliance

🤖 Artificial Intelligence

Cybersecurity • Compliance • Artificial Intelligence

Center for Internet Security is an organization dedicated to enhancing the cybersecurity posture of businesses and individuals. It provides resources and tools focused on improving baseline cybersecurity measures, encouraging adherence to best practices, and ensuring compliance with privacy regulations. Their mission involves promoting improved security and resilience through collaboration and the sharing of knowledge and resources.

📋 Description

• Provide leadership and oversight for MS-ISAC member services and support, training and education, regional engagement, and state and territory strategic engagement • Lead MS-ISAC member engagement strategies that improve service awareness, member satisfaction, effective use of services, and sustained participation • Serve as a senior executive relationship lead with state and territory CIOs, CISOs, Homeland Security Advisors, Emergency Managers, and other senior SLTT leaders • Conduct one-on-one executive-level engagements with state and territory leaders to understand priorities, identify concerns, communicate MS-ISAC value, and support alignment with whole-of-state objectives • Oversee member support functions to ensure timely, coordinated, and professional responses to member needs, questions, escalations, and service-related issues • Oversee MS-ISAC training and education efforts to help members understand available services and apply MS-ISAC resources to improve cybersecurity resilience • Lead regional engagement efforts that strengthen relationships with local governments, regional partners, associations, and other SLTT stakeholders • Ensure member feedback, priorities, concerns, and service needs are captured and communicated to appropriate CIS teams to inform service improvement, training, reporting, and value messaging • Partner with Sales and Business Services, Operations, Intelligence, and Services, Product, Marketing, Legal, Finance, and other CIS teams to coordinate member-facing activities and resolve member-impacting issues • Develop and maintain scalable engagement playbooks, templates, reporting mechanisms, and operating practices to support consistent engagement across MS-ISAC member segments • Track and report meaningful member engagement metrics, including service awareness, training participation, support trends, sentiment, engagement activity, and strategic risks or opportunities • Lead, coach, and develop assigned staff and managers, ensuring clear expectations, accountability, collaboration, and alignment with MS-ISAC and CIS priorities • Represent MS-ISAC in member meetings, executive forums, regional engagements, association events, conferences, and other external engagements as appropriate • Other tasks and responsibilities as assigned

🎯 Requirements

• Bachelor’s degree in business, public administration, cybersecurity, or a related discipline* • 10+ years of progressive professional experience, including 7+ years in senior leadership roles • Senior executive experience within state or territorial government, or equivalent experience advising state executive leadership on cybersecurity and technology strategy • Deep understanding of state and local government operations, funding, legislative, policy, and political dynamics • Demonstrated ability to operate as a trusted advisor to governors’ offices, executive branch leadership, and senior public-sector stakeholders • Ability to translate member priorities and operational concerns into actionable recommendations, engagement strategies, and service improvement opportunities • Strong executive presence, including the ability to facilitate high-level discussions, challenge assumptions constructively, and influence outcomes • Ability to navigate ambiguity and operate effectively in environments with evolving strategy, structure, and requirements • Excellent verbal, written, facilitation, and presentation skills suitable for executive and public-facing engagements • Demonstrated ability to collaborate across organizational boundaries and lead through both authority and influence • Commitment to advancing cybersecurity resilience across the public sector • High degree of professional judgment, discretion, and integrity • Enthusiastic and passionate about the CIS mission of securing the connected world. • This position requires the individual to be a citizen of the United States of America

🏖️ Benefits

• Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire • $500 wellness card for Health Coverage Participants • 401(k) with 4% Company Match, vested from the first day of hire • Flexible Spending Account (FSA) & Dependent Care Account (DCA) • Life Insurance • Bonding Leave • Paid Volunteering Program • Bonus eligibility • Paid Time Off (PTO) inclusive of vacation, personal and sick time • Paid Holidays • Wellness Program • Employee Engagement Activities • Professional Development Opportunities • Tuition Reimbursement • Student Loan PayDown Program • Employee Referral program • Employee Assistance Program