Software Engineer, Support Automation

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August 27

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Central

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HR Tech • SaaS • Fintech

Central is a platform that automates payroll, benefits, and compliance processes specifically designed for startups. By handling all back-office operations, Central allows founders to focus on growing their businesses without the hassle of HR tasks. Offering services like employee onboarding, government filings, and customized insurance plans, Central simplifies compliance and helps startups efficiently manage their workforce in over 200 countries.

11 - 50 employees

Founded 2023

👥 HR Tech

☁️ SaaS

💳 Fintech

📋 Description

• Central kills back-office work for startups by using AI agents and human experts to handle payroll, benefits, compliance, accounting, taxes, and more. • As a founding member, help Central scale to serve thousands of companies and founders. • Architect mission-critical workflows: Design, build, and maintain stateful, end-to-end systems that ensure data integrity (idempotency, reconciliation, audit trails) and meet stringent compliance and reliability requirements. • Iterate rapidly: Ship incremental, production-ready features in days—prototype, gather real user feedback, and refine relentlessly. • Own your domain: Act as the technical product lead for core platform areas—setting standards for code quality, observability, testing, and operational excellence. • Delight and empower customers: Partner with Product and Support to translate user pain points into clean, intuitive solutions that scale from a single startup to enterprise. • Push the limits with AI: Leverage AI to automate previously impossible tasks and create new user experiences.

🎯 Requirements

• Experienced systems architect: You’ve designed and delivered large-scale, stateful architectures—modeling complex domains, defining clear data schemas, and ensuring end-to-end reliability. • Distributed-transaction specialist: You’ve implemented robust patterns for coordinating multi-step workflows across disparate services and third-party APIs—handling two-phase commits, sagas, idempotency, and compensating actions to keep data consistent. • Deep transactional-pipeline expertise: Comfort building reconciled workflows with audit trails and automated recovery, especially when orchestrating financial or compliance-related operations. • Reliability-first mindset: You bake in observability (metrics, logs, alerts), fault tolerance, and graceful degradation from day one. • Scalability & performance focus: You understand caching, queueing, rate-limiting, and have tuned systems to handle rapid growth without sacrificing latency or correctness. • Strategic thinker & communicator: You break down complex trade-offs into clear plans, document your designs, and keep cross-functional stakeholders aligned. • Bias toward action & high standards: You ship prototypes quickly, iterate based on real feedback, and insist on production-ready quality in every release.

🏖️ Benefits

• Competitive salary and equity • Comprehensive benefits: Medical, dental, vision, 401k (US employees only) • Unlimited PTO and sick leave • Remote work • 2-4 off-sites per year • Note for US Roles: We do not provide visa sponsorship. You must be authorized to work in the U.S.