Program Manager – Care Operations

🕒 October 15

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

Where this job comes from

Posted on Chamber's careers page, not through a job board

First seen by Remote Rocketship October 15

Still open on Chamber's site. Checked 54 minutes ago.

Logo of Chamber

Chamber

1 - 10 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Chamber is a company focused on improving cardiovascular health by empowering cardiology teams to thrive in a value-based care environment. It partners with cardiologists to offer technology solutions and support services that enable comprehensive care and unlock new revenue opportunities, at no cost to the practice. Chamber aids in navigating value-based care through real-time insights, administrative support, and expertise in payer negotiations. With a strong network of high-performing cardiologists and partnerships with hospital systems, Chamber is transforming the cardiology care ecosystem to ensure providers are compensated for delivering the right care at the right time.

📋 Description

• Execute and scale Chamber’s AI-enabled cardiovascular care programs • Own end-to-end execution of care programs from workflow documentation through go-live tracking and post-launch iteration • Coordinate across Clinical, Product, Engineering, and Care Delivery Operations • Manage program timelines, deliverables, and status tracking for active care contracts and attributed populations • Serve as a point of contact for cross-functional stakeholders • Translate clinical protocols and product capabilities into operational workflows • Build and maintain SOPs, playbooks, and training materials • Identify workflow gaps, unclear handoffs, and missing infrastructure and close them • Partner on workflow and SOP documentation and process iteration • Integrate AI tools into care workflows with Product and Engineering • Support configuration, testing, and rollout of new tools or workflow changes • Track operational performance and identify opportunities to reduce manual burden • Review and document workflows, staffing, and tooling for active care programs • Build or improve operational infrastructure, escalation paths, and clinical program documentation • Deliver program execution status updates and improvement plans

🎯 Requirements

• 4-8 years of experience in healthcare operations, program management, or an adjacent field; value-based care, population health, or managed care experience preferred • Demonstrated ability to create structure in ambiguous environments • Strong process documentation skills • Experience working with care management platforms, AI-enabled tools, or operational technology in healthcare • Analytical and data-driven approach, using metrics to track progress and make decisions • Clear, direct communication skills • Passion for improving outcomes for cardiology patients and providers • Must be authorized to work in the US without sponsorship • Ability to work core hours in Eastern or Central time zone

🏖️ Benefits

• Remote work opportunity • Ability to work ET or CT hours • Periodic travel to practice sites or Chamber offices may be required

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