Payroll Implementation Manager

🕒 February 6

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Logo of Charter Impact

Charter Impact

51 - 200 employees

Founded 2010

📚 Education

🤝 Non-profit

💸 Finance

Education • Non-profit • Finance

Charter Impact is a dedicated service provider that specializes in empowering schools and nonprofits with comprehensive financial management and operational support. With a focus on clarity in complex financial information, the company provides back office services, payroll and retirement solutions, as well as IT support for educational institutions and non-profit organizations. Charter Impact is committed to personalized, tech-enabled expertise that allows its clients to maximize their resources while ensuring seamless transitions and consistent ongoing support.

📋 Description

• Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management. • The Payroll Implementation Specialist will serve as the primary point of contact for onboarding new payroll clients, leading them through a smooth and successful implementation from kickoff to go-live. • This role focuses on managing implementation timelines, configuring and validating payroll data, documenting client-specific payroll practices, and ensuring seamless handoffs to internal payroll teams. • The position requires strong payroll systems expertise, a consultative client-facing approach, and the ability to deliver virtual and onsite client training. • This position requires up to 25% travel to client sites to deliver training and support implementations.

🎯 Requirements

• Generally, any combination of education that would provide the required knowledge and skills for successful performance would qualify. A typical method of demonstrating these requirements would be: • **__**EDUCATION**__**:** Bachelor's degree and/or related work experience is required. Relevant certifications (e.g., CPP) are a plus. • **__**EXPERIENCE**__**:** • - Minimum of 5 years of payroll experience, including at least 3 years in payroll system implementations, professional services, or client onboarding environments • - Demonstrated experience leading payroll implementations, upgrades, or system conversions, from planning through go-live • - Strong knowledge of payroll regulations, tax laws, and compliance requirements, with the ability to apply them during system configuration and data validation • - Hands-on proficiency with multiple payroll platforms (e.g., UKG, Paycom, Paycor, or similar), with the ability to quickly learn new systems • - Proven people leadership experience, including coaching, mentoring, or managing implementation or payroll professionals • - Excellent client-facing communication skills, with the ability to manage expectations, explain complex payroll concepts, and guide stakeholders through change • - Strong attention to detail and organizational skills, with the ability to manage multiple implementations and competing priorities • - High level of discretion and ability to maintain confidentiality of sensitive payroll and employee data • - Adaptability in fast-paced environments, with a proactive and solution-oriented approach to challenges • - Ability to work independently, follow defined implementation methodologies, and drive deliverables to completion • - Familiarity with nonprofit or education-sector payroll environments is a plus • - Knowledge of STRS, PERS, payroll compliance, and HR principles beneficial but not required • **__**KNOWLEDGE OF**__**:** • - Purposes, methods, and practices of financial and accounting record keeping. • - Intermediate/Advanced knowledge of payroll and wage and hour laws. • - Intermediate/Advanced Microsoft Office (Word, Excel, Outlook) skills. • - Proper and effective use of English grammar and communication skills (oral and written).

🏖️ Benefits

• As a remote-first organization, we embrace flexibility and collaboration across teams. To support your success, we provide a company-issued laptop along with essential accessories, including a mouse, keyboard, and monitor, to help you create a productive remote workspace. • Opportunities to connect: Engage in frequent virtual and in-person team-building events. • Incredible colleagues: Work alongside a passionate team making a real impact. • Competitive compensation & benefits: Enjoy medical, dental, vision, and life insurance, plus a 401(k) with company match—and much more! • Generous paid time off: Receive 11 paid company holidays and a winter break from Christmas Day through New Year's Day. • Employee Referral Bonus Program: Earn a bonus for successful referrals.

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