Sales Account Manager

🕒 October 20

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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CHEP

WebsiteLinkedInAll Job Openings

10,000+ employees

🚘 Automotive

🍽️ Food & Beverage

📣 Marketing

Automotive • Food & Beverage • Marketing

CHEP is a global leader in supply chain management, offering pallet and container pooling solutions. The company provides high-quality wooden and plastic pallets for industries, automobile supply chains, and retail environments. With a focus on sustainability, CHEP operates a circular economy model, reusing and recycling containers to minimize waste and reduce carbon footprints. They maintain a vast network of service centers and facilitate efficient, sustainable logistics for some of the world's largest companies, leveraging their extensive reach to enhance supply chain efficiency and collaboration worldwide.

📋 Description

• Manage and develop strategic customer relationships aligned with CHEP’s growth objectives and revenue and satisfaction targets • Collaborate with commercial leadership and internal teams on strategic account plans focused on growth, cost reduction, and sustainability • Lead contract negotiations and commercial tenders • Conduct regular customer business reviews and maintain accurate asset management records • Monitor account performance metrics, including customer satisfaction (NPS), and develop improvement action plans • Build customer networks and drive strategic supply-chain efficiency initiatives • Identify and secure new business opportunities and maintain a robust sales pipeline • Drive revenue retention and expansion through long-term customer partnerships • Manage a wide portfolio of customers in the assigned geographic area • Develop and execute account management plans that generate value for customers and CHEP • Translate customer needs into value propositions • Manage customers from account management through stock and growth opportunities • Expand customers and receiver locations in the geographic area • Create push-and-pull strategies for CHEP solutions • Support and manage trials for peers across Europe • Provide market recommendations to leadership • Ensure stock accuracy through audits and transitions and promote serial billing

🎯 Requirements

• Native German and fluency in English; Polish is a plus • Strong sales and account management experience in a similar role • Knowledge of or working history in the food or food processing industry would be ideal • Experience in the supply chain • Proven track record and experience working within sizeable multidisciplinary teams and influencing change in a matrix environment • Senior-level networking skills • Strong analytical skills • Results-oriented, goal-aligned approach • Project management skills • Presentation skills • Technical insights, especially on customer operations and support fill and discharge trials

🏖️ Benefits

• Annual bonus (15%) depending on company performance and individual targets • Company car • Generous global share scheme • Flexible remote working & workation • 30 days holiday + 3.5 days (Carnival, Christmas, Silvester), with option to buy additionally up to 5 days • Company pension (BAV) • Employee Assistance Program

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