Senior Program Manager, Strategy – Innovation

🕒 July 1

🇺🇸 United States – Remote

💵 $138k - $190k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Chime

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

💼 Consulting

🛡️ Insurance

💳 Fintech

Consulting • Insurance • Fintech

Chime is a financial technology company that provides a variety of banking services through partnerships with The Bancorp Bank, N. A. or Stride Bank, N. A. , both members of FDIC. While Chime is not a bank, it offers numerous financial products including online banking, a Visa debit card, high-yield savings accounts, credit builder secured credit cards, and fee-free overdraft with SpotMe. The company also allows users to receive their paycheck up to two days early with direct deposit, send and receive money instantly, and make fee-free cash deposits at participating retailers. Chime emphasizes fee transparency with no monthly fees, no overdraft fees, and robust security features. Chime does not issue personal checkbooks but provides users the ability to send checks digitally. The company is widely recognized for its user-friendly mobile banking app and customer support.

📋 Description

• Develop and implement cross-functional strategic initiatives to create and scale world-class support experiences for our members. • Perform analyses and conduct research to assess new opportunities and inform decision-making. • Effectively present insights and influence outcomes with Chime executives and key collaborators (e.g., Product, Operations, Engineering, Analytics, and other cross-functional teams) • Bring structure to ambiguous problems, including defining clear problem statements, analytical frameworks, and quantifiable metrics for measuring success • Develop and deliver well structured and compelling narratives that drive clarity, understanding and alignment around new ideas

🎯 Requirements

• 8+ years of professional experience, including delivering strategic and operational projects at top tier management consulting firms. • A strong skill set across analytical, problem-solving and strategic thinking. • A drive to dig into data, think from first principles, and complete complex projects and deliver tangible results. • Ability to synthesize disparate information quickly to develop a succinct, accurate summary of the opportunity/need. • A proven track record of leading complex projects involving multiple teams/collaborators from conception to execution • Low ego and a knack for working well with a wide range of people. • Exceptional communication and presentation skills • Comfort operating in a fast-paced, agile environment

🏖️ Benefits

• 401k match plus great medical, dental, vision, life, and disability benefits • Competitive salary based on experience • Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off • Annual wellness stipend to use towards eligible wellness related expenses • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents • Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. • In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too! • 1% of your time off to support local community organizations of your choice • In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute