Strategic Account Manager

🕒 October 28

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on CI Azumano Travel / Business's careers page ↗CI Azumano Travel / Business's careers page, not through a job board

First seen by Remote Rocketship October 28

Still open on CI Azumano Travel / Business's site. Checked 8 minutes ago.

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Logo of CI Azumano Travel / Business

CI Azumano Travel / Business

51 - 200 employees

Founded 1959

✈️ Travel

🤝 B2B

💼 Consulting

Travel • B2B • Consulting

CI Azumano Travel / Business is a travel management company specializing in business travel and corporate travel management. With a focus on providing tailored solutions, they leverage a combination of technology and expert consulting to help small and mid-sized businesses maximize their return on investment in travel. CI Azumano emphasizes cost efficiency, risk management, and enhancing the traveler experience through customized services and continuous access to travel data.

📋 Description

• Serve as a Trusted Advisor to a portfolio of key accounts • Drive customized solutions and offerings to add value to clients • Generate revenue by upselling solutions to meet client needs • Develop multiple client relationships to identify threats and opportunities • Broaden business relationships and drive client loyalty • Represent the CI Azumano brand with internal and external stakeholders • Support selected key prospects during the new sales process • Advocate internally for client business goals • Identify objections and coordinate solutions • Collaborate with stakeholders to improve profitability and meet client needs • Interpret contracts and guide stakeholders to meet client SLAs within deliverable scope • Negotiate to deliver client value while meeting corporate goals • Create annual measurable business plans and track progress • Maintain professional relationships with managers and staff • Promote team-based solutions and service corrections • Build supplier relationships for client and company benefit • Develop policies, negotiate with suppliers, improve online adoption, and manage reporting • Review client program performance and identify improvement and cost-saving opportunities • Provide problem resolution, escalation, analysis, reporting, and industry advice • Coordinate travel curricula with clients • Conduct training sessions onsite or via video conference

🎯 Requirements

• College degree preferred • 5 years of experience in account management, client services, or travel management preferred • Strong verbal and written communication, relationship management, and presentation skills • Exceptional problem-solving, organizational, and analytical abilities • Ability to manage multiple accounts and priorities simultaneously • Strong understanding of financial travel program drivers • Proficiency with Microsoft Office and reporting tools • Ability to travel 30% of the time

🏖️ Benefits

• Competitive pay • Medical, dental, vision, life, and disability insurance • Voluntary critical illness, hospital, and accident benefits • Health savings and flexible spending accounts • Retirement 401(k) plan • Paid leave programs • Flexible work-life balance • Professional development opportunities • Performance and recognition programs • Collaborative work environment and culture

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