Senior GTM Strategy – Operations Manager

🕒 September 3

🏄 California – Remote

🏄 California – Remote

💵 $127.5k - $183.5k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CircleCI

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

☁️ SaaS

Software • SaaS • Development Tools

CircleCI is a continuous integration and continuous delivery (CI/CD) platform that empowers engineering teams to automate the process of building, testing, and deploying software efficiently. With robust features like automatic testing, end-to-end visibility, and progressive delivery, CircleCI helps organizations streamline their software development workflows and deploy applications with confidence. It caters to developers of all sizes, offering flexibility and integration across various environments.

📋 Description

• Report directly to the Director of GTM Strategy and Operations • Develop and execute go-to-market strategies that enhance growth, improve efficiency, and foster valuable partnerships • Oversee development and maintenance of dashboards and reports covering KPIs and operational metrics • Lead projects identifying trends, opportunities, and improvement areas across go-to-market functions • Own annual and quarterly revenue planning, quota and attainment tracking, and bottoms-up forecasting with Finance and Sales leadership • Build and maintain forecasting models incorporating pipeline, bookings, expansion, and churn signals • Drive monthly and quarterly business reviews with actionable analysis and recommendations • Optimize end-to-end GTM processes, including lead management, opportunity management, and customer lifecycle workflows • Develop and implement data-management best practices to ensure data integrity • Identify process gaps and drive cross-functional initiatives to close them • Build and deploy AI agents to automate recurring workflows and streamline business reporting

🎯 Requirements

• Proven experience developing and implementing customer success strategies that drive measurable outcomes • Solid understanding of customer engagement metrics and key performance indicators (KPIs) • Strong analytical skills, including interpreting data, generating insights, making data-driven decisions, and using AI when appropriate • Excellent communication and interpersonal skills for building relationships with technical and non-technical stakeholders • Ability to collaborate effectively across various teams • Bonus: Experience with Hubspot

🏖️ Benefits

• Equal opportunity and affirmative action employer • Reasonable accommodation for individuals with disabilities during application/interview, job performance, and receipt of employment benefits