Patient Services Representative – Practice Operations

🕒 September 3

🏈 Alabama, Florida, +4 more states – Remote

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💵 $18 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 13%

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Logo of University of Maryland Faculty Physicians

University of Maryland Faculty Physicians

1001 - 5000 employees

🏥 Healthcare

📚 Education

🧘 Wellness

Healthcare • Education • Wellness

University of Maryland Faculty Physicians is a clinical group practice affiliated with the University of Maryland School of Medicine that provides a wide range of outpatient medical services, including dermatology, cardiology, ophthalmology, urgent care, facial plastic surgery, and medi-spa treatments. The organization operates multiple patient-facing clinics, offers patient portal services (MyChart), appointment scheduling, billing, and partners with the university for clinical education and faculty-led care.

📋 Description

• Answer incoming patient phone calls regarding balances due • Make outgoing collection calls regarding balances due • Resolve patient questions • Contact appropriate sources when necessary • Conduct account investigation and follow-up • Collect self-pay balances • Perform other duties as assigned

🎯 Requirements

• High school diploma or general education degree (GED) preferred • Three or more years of experience in a medical office directly related to Patient Services Department and Central Eligibility Team • Must be a resident of Alabama, Delaware, Florida, Georgia, Maryland, Pennsylvania, Tennessee, or Texas

🏖️ Benefits

• Total rewards package supporting employees' health, life, career and retirement • Employee health benefits • Life benefits • Career support • Retirement benefits

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