Security Technical Account Manager – Splunk

🔥 3 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Partner with customers in long-term engagements to provide technical guidance on use case development, configuration, and optimization for Enterprise Security (ES) and Splunk User Behavior Analytics (UBA) • Resolve complex customer challenges proactively to minimize downtime and improve overall system resilience • Apply security domain expertise to accelerate customer adoption of the Splunk security platform • Collaborate with Field Sales, Sales Engineering, Customer Support, and other cross-functional teams to ensure comprehensive customer success • Engage with the broader Splunk Account Team to share critical information and align strategic account plans • Build scalable team processes, develop collateral, and implement tools to improve operational efficiency • Drive high Customer Satisfaction (CSAT) scores by identifying and documenting customer success stories • Identify and champion product expansion opportunities within existing accounts • Participate in mentoring programs and internal training sessions to foster continuous learning

🎯 Requirements

• 5+ years of professional IT experience, including a minimum of 3 years of dedicated information security experience • Experience using or administering one or more SIEM or security log management systems, such as Splunk, ArcSight, LogRhythm, ELK, Q-Radar, Rapid7, Sentinel, or Chronicle • Active Splunk certification combined with hands-on experience managing one or more Splunk premium applications, including Enterprise Security, Splunk SOAR (Phantom), or Splunk UBA • At least one industry-standard security certification, such as GIAC, CISSP, OSCP, or an equivalent credential • Professional experience operating within both Unix and Windows environments, including command-line interface proficiency and scripting experience using Bash or Python • Bachelor’s degree in Computer Security, Computer Science, Computer Engineering, Mathematics, or equivalent practical experience (preferred) • Demonstrated success in technical consulting or big-data analytics, with recent experience in technical design and architecture • Understanding of core cybersecurity domains, including security operations, forensics, threat hunting, insider threats, threat intelligence, risk management, vulnerability management, and compliance • Proven experience acting as a technical leader, mentor, or subject matter expert in consulting or architectural roles • Excellent communication and relationship-building skills to engage with technical stakeholders and executive leadership • Willingness to undergo appropriate security background checks, such as UK SC clearance