Payroll Bureau Pensions Administrator

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Civica US

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🏛️ Government

☁️ SaaS

📚 Education

Government • SaaS • Education

Civica US is a global leader in public sector software, providing solutions that help deliver critical services for citizens around the world. The company's software is utilized by over 5,000 public bodies globally, supporting more than 100 million citizens. Civica's products are designed to serve government departments, justice and court systems, education institutions, and health and care providers. Their capabilities include cloud and digital services, data analytics, financial management, people management, and governance risk compliance. As a GovTech company, Civica US specializes in creating software that improves outcomes and efficiencies across various public sector domains, aiding in administrative processes, data management, and citizen engagement.

📋 Description

• Work closely with customers, solve meaningful challenges, and make a tangible impact through technology. • Gain exposure to modern SaaS products, collaborate with experienced professionals, and broaden skills across both technical and business areas. • Maintain a flexible, inclusive culture and focus on career progression.

🎯 Requirements

• Maintain Payroll Bureau procedures in general and for each customer • Ensure the operational delivery of all customers. Focusing on managed services to the agreed customer service levels and as outlined in processing checklists • Management of day-to-day pay-related matters including responding to pay and pension queries and managing employee data • All statutory pension monthly and annual returns are made in a timely manner • Calculating employee and employer Pension contributions and adjusting as required • Statutory compliance with all pensions related practices and guidance given to customers, keeping abreast of statutory legislation • Completion of end-of-year activities per customer • Involvement with implementation of new allocated customer business or changes to their pension set-up • Maintaining confidentiality and security of any employee system, to meet company, legal and statutory requirements • Build up relationships with all contacts, providing outstanding customer service and regular meetings • **Experience / Qualifications ** • CIPP qualified or interested in completing payroll qualification, sponsored by Civica • Experience working with payroll software • Great organisational and numeracy skills, working to deadlines and completing complex tasks • Knowledge of relevant UK legislation, tax laws and Pension auto enrolment

🏖️ Benefits

• 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! • Days of Difference – Up to 3 extra days off for volunteering. • Pension Contributions – 5% employer match to support your future. • Income Protection – Up to 75% salary cover for long-term illness. • Life Assurance – 4x salary tax-free lump sum. • Critical Illness Cover – £25,000 lump sum (extendable to dependents). • Private Medical Insurance – Fast access to private healthcare. • Health Cash Plan – Claim back physio, therapies & more. • Dental Insurance – Cover for routine & emergency care. • Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles. • Affinity Groups – Join employee-led communities. • Bounty Bonus – Refer a friend & get rewarded.