Senior Consultant – Digital Programme Management

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Civiteq

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🤝 B2B

🏛️ Government

☁️ SaaS

B2B • Government • SaaS

Civiteq is a company that delivers tailored solutions across Enterprise Resource Planning (ERP) and digital transformation specifically for public service organizations. With expertise in guiding central and local governments through successful ERP implementations, Civiteq helps streamline processes across finance, HR, and procurement. They support public service leaders in designing and implementing strategies that improve service delivery and enhance citizen outcomes, ultimately aiming to foster progressive public services for a brighter future.

📋 Description

• Lead or support delivery across a range of customer engagements, acting as a subject matter expert in programme delivery. • Manage Delivery of Client Requirements and delivery team. • Support the planning and mobilisation of programme work as defined in the SOW. • Conduct diagnostic/discovery work and prepare recommendations and delivery plans for the customer. • Contribute to key programme meetings including kick off meetings and Programme Board. • Liaise with senior members of the client stakeholder group at key milestones such as Programme Board. • Support delivery teams and provide guidance to consultants as required. • Identify potential follow-on opportunities and escalate through Delivery Lead or Principal Consultants. • Responsible for leading customer engagements and ensuring it is delivered within the agreed internal resourcing model. • Responsible for reporting the financial position, ensuring data in Kantata is up to date and that the project is delivered within the agreed project margin. • Responsible for working with Lead PCs on resourcing requirements to enable successful delivery of the programme. • Contribute to Civiteq strategic objectives as required. • Act as an internal role model, champion for our ways of working, and an example in adherence to our internal policies. • Develop and maintain proactive, effective relationships with customers, partners and vendors, creating commercially beneficial opportunities for the business. • Work closely with Lead PCs and Directors to develop toolkits, methodologies, case studies, thought-leadership and collateral that will differentiate the organisation. • Provide skills transfer and formal training in specialist areas. • Maintain relationships with senior individuals from the client – including programme directors and SROs where appropriate.

🎯 Requirements

• Ability to create, manage, and deliver strategies for complex engagements. • Exhibit strong interpersonal and relationship-building abilities and be comfortable in customer-facing scenarios. • Ability to lead a team, ensuring consistency and effectiveness across workstreams. • Clear, articulate communicator with the ability to demonstrate knowledge and credibility at senior levels, including presenting to senior client stakeholders and Programme Boards. • At least 3 years of experience in the design and delivery of strategic projects or programmes in complex digital transformation environments. • Experience leading full end-to-end programmes or owning major workstreams. • Experience managing multi-stakeholder transformation delivery in consulting environments. • Proven ability to take a leading role in key solutions presentations and handle objections from clients. • Experience building and managing relationships with customers, partners, and vendors. • Our programme management methodology requires experience contributing to delivery across five key stages within complex digital transformation environments. This includes enterprise-wide digital, data and technology programmes operating within multi-programme or portfolio-led structures. • We would expect candidates to demonstrate strong experience in either Waterfall or Agile delivery, alongside a working knowledge of both, particularly within cloud, SaaS, and data-led transformation programmes.

🏖️ Benefits

• Salary: £55,000 – £70,000 per year • Fully remote role with some travel to client sites • Opportunities to shape how we grow and win work • A supportive culture that values innovation, integrity, and excellence • Contributory Pension – employer contribution of 5%, if the employee contributes 3% • Colleague bonus scheme – based on company profitability and achievement of individual objectives • Access to Yu Life • Private Medical with BUPA • Health Cash Plan • Dental Cash plan • Life Assurance * 3 • Holidays starting at 25 days but increase with length of service • Holiday purchase scheme • Car Salary sacrifice scheme (once passed probation) • An individual learning budget, enabling you to own your development for each financial year.