Hospital Transfer Coordinator

🕒 6 days ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

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Cleveland Clinic

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Cleveland Clinic is a not-for-profit, multispecialty academic medical center located in Cleveland, Ohio. Founded in 1921, it integrates clinical and hospital care with research and education, earning a reputation as one of the largest and most respected hospitals in the country. The health system includes multiple facilities across Northeast Ohio and other locations globally, providing a wide range of specialized services such as cancer care, women's health, dermatology, and cardiovascular care. Cleveland Clinic is accredited by The Joint Commission, which underscores its commitment to high standards in healthcare delivery.

📋 Description

• Serve as the initial point of contact from external and internal providers and obtain the necessary information to initiate patient transfers into the Cleveland Clinic Health System • Receive transfer requests from physicians, mid-level providers or representatives from internal and external facilities • Coordinate referrals to appropriate medical service as needed for referred patient • Connect referring parties with accepting Cleveland Clinic provider to determine appropriateness of transfer • Perform follow up communication with Financial Counselors, Case Managers and nursing staff to help expedite transfers to the Cleveland Clinic Health system facility • Collaborate with Patient Flow Coordinators and Access RNs to determine availability of appropriate bed • Coordinate with ambulance providers to provide transportation within the Cleveland Clinic Health System • Actively participate in the maintenance of 24/7 daily systems to maximize patient flow and optimize bed capacity across the enterprise • Support centralized communications between referring and accepting provider services • Implement HIPPA privacy regulations and Patient Bill of Rights and act as a resource for others in the organization • Oversee emergency and electronic back-up methods and procedures to support patient flow • Meet regularly with Transfer Center team members to discuss, problem-solve, and develop mitigation strategies related to improvement of patient flow • Actively engage in daily implementation of strategic goals as they relate to capacity management, patient flow and department development • Interpret and support policies, procedures and safety standards to facilitate daily operations

🎯 Requirements

• Associate’s Degree and a strong clinical background with at least one year of relevant clinical experience as a Clinical Technician, EMT-B, Medical Assistant, LPN or RN OR High School Diploma/GED and two years of experience • Knowledge of medical terminology • Working knowledge of computerized hospital admission/bed management systems • Strong customer service skills

🏖️ Benefits

• Endless support and appreciation • Opportunities to learn, grow and serve patients in caring, thriving communities