Project Manager – Post-Sales Healthcare Software Delivery

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

🇬🇧 UK Skilled Worker Visa Sponsor

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Clinisys

1001 - 5000 employees

Founded 1988

🏥 Healthcare

🍽️ Food & Beverage

💼 Consulting

Healthcare • Food & Beverage • Consulting

Clinisys is a global provider of laboratory informatics and diagnostics software, offering laboratory information management systems (LIS/LIMS), cloud-based laboratory platforms, and related professional services to laboratories across healthcare, life sciences, environmental, food & beverage, and other sectors. With over 40 years of experience and more than 3,000 customers in 34 countries, Clinisys delivers solutions that support sample traceability, regulatory compliance, population-scale testing, and integration of emerging technologies such as AI. The company combines local market knowledge and global scale, backed by product development, support, and deployment teams to help organisations run efficient, compliant laboratory operations.

📋 Description

• Manage a large portfolio of concurrent customer-facing software delivery projects • Coordinate software upgrades, system enhancements, integrations, migrations, and other post-sales service engagements • Own project plans, timelines, risks, dependencies, budgets, and resource requirements • Act as the primary point of contact for customers throughout project delivery • Collaborate with Professional Services, Product, Technical, Support, and Customer Success teams • Manage project governance, stakeholder communications, and reporting activities • Identify and mitigate project risks and issues to ensure successful delivery outcomes • Support customers through implementation, testing, deployment, and project closure activities • Ensure projects are delivered within agreed scope, budget, and timescales • Manage a high volume of projects simultaneously while maintaining delivery quality and contractual commitments • Deliver projects supporting NHS and private healthcare customers throughout the UK

🎯 Requirements

• Minimum 3 years' experience as a Project Manager delivering customer-facing software projects • Experience working for a software vendor, healthcare technology provider, SaaS provider, or technology services organisation • Proven experience managing multiple concurrent projects in a high-volume delivery environment • Experience delivering software-only projects, including upgrades, enhancements, integrations, migrations, or application deployments • Experience managing project plans, resources, budgets, risks, issues, and dependencies • Working knowledge of project management methodologies such as PRINCE2, Agile, Waterfall, or similar • Experience using project management and planning tools • Experience managing project governance, reporting, and customer-facing delivery activities • Experience delivering projects into NHS organisations is highly desirable • Experience within pathology, laboratory, diagnostics, LIMS, EPR, or healthcare IT environments is highly desirable • Experience delivering software solutions used within pathology laboratories is highly desirable • Experience managing healthcare software projects within acute trusts, pathology networks, or diagnostic services is highly desirable • Previous experience in pathology services, laboratory operations, or healthcare delivery before moving into project management is advantageous • Experience engaging with pathology managers, laboratory managers, clinicians, and healthcare stakeholders is highly desirable • Practical experience using Microsoft Copilot or similar generative AI tools is desirable • Experience incorporating AI-assisted workflows into project delivery, governance, reporting, or operational processes is desirable • Knowledge of Clinisys solutions is beneficial but not essential • Working knowledge of Artificial Intelligence technologies and ability to leverage them to improve processes and outcomes • Core understanding of AI concepts and ability to demonstrate use of AI tools in a professional setting • Occasional planned out-of-hours deployment activities may be required • Must attend/travel to the office on the first day of employment for onboarding

🏖️ Benefits

• Fully remote work arrangement • Standard 40-hour working week • Opportunity to support critical healthcare and pathology systems used across NHS and private healthcare organisations throughout the UK • AI-enabled tools and technologies to enhance project delivery, operational efficiency, and customer outcomes

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