Lead Account Technology Strategist – ATS

Job not on LinkedIn

🕒 August 25

🦌 Connecticut, Illinois, +5 more states – Remote

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💵 $134.4k - $201.6k / year

⏰ Full Time

🟠 Senior

👨‍💼 Chief Technology Officer (CTO)

👻 Ghost score 13%

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Logo of Cloud Software Group

Cloud Software Group

10,000+ employees

Software • Cloud Computing • Technology

Cloud Software Group is a leading cloud solution provider formed from the merger of Citrix and TIBCO. Serving over 100 million users worldwide, this company offers a suite of cloud-based products designed to facilitate remote work across various industries. Cloud Software Group is committed to fostering a diverse and inclusive workplace, emphasizing innovation and growth. The company seeks to empower its team to contribute to the future of work by leveraging diverse experiences and taking calculated risks.

📋 Description

• Develop strategic partnerships and relationships with customers’ technical influencers, key decision makers, and executives • Identify critical revenue-generating use cases supported by Citrix solutions • Assess how Citrix solutions meet and can meet customers’ business priorities • Define customer success roadmaps that strengthen critical customer use cases and increase solution adoption • Coordinate cross-functional teams and resources to ensure customer success goals are met • Describe solution value at both business and technical levels • Overcome technical and/or business objections while advancing adoption and renewal cycles • Establish and maintain regular cadences with key customer contacts • Serve as the trusted primary point of contact for customer relationship management and technical support concerns • Deliver technical presentations and, when required, product demonstrations remotely or on-site • Delegate and review work across complex, multi-product engagements • Oversee and drive success-criteria definition, design, and build of multi-product proofs of concept • Provide thought leadership on industry trends and insights • Maintain comprehensive understanding of competitive solutions and offerings • Contribute to broader team value creation and technical mindshare • Guide, coach, and mentor less-experienced ATSs and cross-functional team members • Support team growth through knowledge sharing, coaching, and mentoring

🎯 Requirements

• 8+ years of presales, solution engineer, technical consulting, field CTO, or other relevant experience • 8+ years supporting, designing, or delivering enterprise technology solutions • Comprehensive knowledge of business value drivers for critical technology purchases • Analytical, critical-thinking, and negotiation skills, particularly at the senior stakeholder levels • Ability to navigate multi-faceted, sometimes ambiguous, customer problems by gathering and analyzing information to define the right approach • Excellent written and verbal communication skills • Ability to adapt technical presentations to audiences with varying levels of technical expertise • Recent experience with Citrix and/or NetScaler technologies • Ability to travel up to 60% of the time to customer sites, corporate offices, and events • Experience working with technology service providers, ISVs, and channel partners • Bachelor’s Degree in Computer Science (or related field) or relevant work experience • Proven record of success in driving adoption of technical solutions with Enterprise sales teams and/or within a complex organization • Experience across multiple technical security domains, such as IAM, Zero Trust, virtualization, endpoint management, thin clients computing, ADC infrastructure, traffic management/load balancing, WAF, and observability • Experience with Microsoft Azure, Amazon Web Services, and/or Google Cloud Platform

🏖️ Benefits

• U.S. based employees are typically offered access to healthcare • Life insurance and disability benefits • 401(k) plan and company match • Certain roles are eligible for annual bonus and sales incentives, depending on the applicable plan, role, and individual performance

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