Senior Director, Security Technology Specialist

Job not on LinkedIn

🕒 2 days ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Cloud Software Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Software • Cloud Computing • Technology

Cloud Software Group is a leading cloud solution provider formed from the merger of Citrix and TIBCO. Serving over 100 million users worldwide, this company offers a suite of cloud-based products designed to facilitate remote work across various industries. Cloud Software Group is committed to fostering a diverse and inclusive workplace, emphasizing innovation and growth. The company seeks to empower its team to contribute to the future of work by leveraging diverse experiences and taking calculated risks.

📋 Description

• Deliver subject matter expert knowledge on designated specialist focus areas and establish yourself as a trusted advisor within the customer to accelerate time to value • Deliver complex, customized demonstrations and proof of value that highlight the outcomes that can be delivered • Navigate technical decision points, architecture, and technical strategy to aid in the adoption and expansion of products and services • Support a successful hands-on technical onboarding experience by managing readiness and assisting with the initial configuration to adopt new products and services • Build awareness of products and features and help remove barriers to adoption • Collaboration with cross-functional teams within the Cloud Software Group including Account Executives, Account Technical Specialists, • Demo Center team, Enablement, and Solution Architects • Collaborate with Product Management to provide bi-directional feedback to and from the PM team to influence product roadmap and provide valuable customer feedback • Help drive awareness into the field technical teams on product specialties including new technical capabilities, new tech previews, customer use cases, and success stories • Delivering value throughout the life of the subscription by supporting the accounts teams, driving deep solution awareness • Have good communication skills, consistently communicating status, next steps, risks, etc. to both internal and external stakeholders • Support emerging technical needs, working to uncover use cases and customer success stories to share with the field • Contribute to internal initiatives to deliver webinars, presentations, and the creation of reference architectures, Techzone guides, etc. to aid onboarding and adoption of new technologies within the field and our customer accounts

🎯 Requirements

• Bachelor’s degree in a technical domain, including but not limited to Computer Science, Engineering IT, or equivalent experience is required • 8 + years in a high-tech customer-facing role (Professional Services, engineering, systems administrator, sales engineering, or consulting) • High level of specialized knowledge of Cloud Software Group products, including Citrix and NetScaler • Azure, AWS or Google Cloud Certifications are a plus • Ability to effectively deliver and implement technical projects across multiple simultaneous engagements in a customer-facing capacity • Excellent oral, written skills and presentation skills • An excellent customer service demeanor and able to engage with different levels of audiences.

🏖️ Benefits

• Health insurance • Professional development opportunities