ServiceNow Solution Developer – Architect

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🕒 November 5, 2025

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CloudScouts

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

💼 Consulting

📣 Marketing

💸 Finance

Consulting • Marketing • Finance

CloudScouts is a technology consulting firm specializing in enterprise performance management (EPM), financial planning, consolidation, and data & analytics solutions. They implement and support platforms such as SAP Analytics Cloud (Planning and BI), Kepion Enterprise Planning and Financial Consolidation, SAP S/4HANA Group Reporting, and Power BI to simplify budgeting, forecasting, group financial consolidation, and analytics for corporate clients. CloudScouts focuses on tailored implementations, integrations, and ongoing support to help organizations improve financial decision-making and reporting accuracy.

📋 Description

• Lead the design and architecture of ServiceNow solutions, ensuring alignment with business and IT strategies. • Define technical standards, best practices, and governance models for ServiceNow implementations. • Architect scalable and maintainable solutions across ITSM, ITOM, CSM, HRSD, SecOps, GRC, and other modules. • Provide architectural guidance for custom applications and enhancements within ServiceNow. • Oversee the design and development of workflows, business rules, UI policies, and client scripts. • Ensure optimal performance, security, and compliance in ServiceNow implementations. • Lead ServiceNow upgrades and migrations, ensuring minimal business impact. • Design custom integrations with third-party applications using REST, SOAP APIs, Integration Hub, and MID Servers. • Work closely with business stakeholders, developers, administrators, and leadership teams to gather requirements and translate them into technical solutions. • Provide technical leadership and mentorship to development teams. • Conduct architectural reviews, impact assessments, and design validation. • Establish and enforce governance policies to ensure ServiceNow best practices. • Perform platform health checks, performance tuning, and optimization. • Ensure compliance with ITIL and enterprise architecture frameworks. • Drive automation and AI-driven enhancements to improve ServiceNow efficiency. • Stay up to date with ServiceNow releases, features, and industry trends, recommending innovations. • Conduct periodic service reviews and post-implementation evaluations.

🎯 Requirements

• 10+ years of experience in designing and developing ServiceNow solutions. • Strong expertise in ITSM, ITOM, CSM, HRSD, GRC, SecOps, and custom applications. • In-depth knowledge of Common Service Data Model (CSDM), CMDB, Discovery, Event Management, and Service Mapping. • Hands-on experience with ServiceNow scripting (JavaScript, Glide API, Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer). • Experience in ServiceNow integration with external systems (REST, SOAP, LDAP, SSO, MID Server, and Integration Hub). • Deep understanding of ServiceNow security, access controls, and data privacy best practices. • Experience in enterprise architecture, cloud computing, and SaaS platforms. • Strong understanding of Microservices, APIs, and modern integration strategies. • Familiarity with DevOps, CI/CD, Agile, and ITIL methodologies. • Performance optimization experience in large-scale ServiceNow implementations.

🏖️ Benefits

• Remote position • Equal opportunity employer