Senior Account Manager

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July 10

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CNC Agency (Coffee 'n Clothes)

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B2B • Marketing • Events

CNC Agency (Coffee 'n Clothes) is a marketing agency that specializes in helping brands connect with their audiences through live events, digital experiences, and interactive merchandise. They collaborate with various well-known brands to create engaging experiences that enhance fan loyalty and brand storytelling. With a significant influencer network and experience across multiple cities, CNC Agency prioritizes authentic connections between brands and consumers.

11 - 50 employees

Founded 2014

🤝 B2B

📋 Description

• The reliable, organized, ambitious person supporting the team in the day-to-day. • A sponge, happily soaking up processes to serve the agency and clients excellently. • Revel in the fact that every project will teach you something new. • Soak up exposure across departments/teams as you work on projects. • Aim to be seen as a reliable resource in the eyes of all team members - especially leadership. • Master internal processes/software. • Be the organization. • Ensure status documents and timelines are kept up to date. • Flag when we hit any timeline issues, and start to think about how you'd solve the problem solve. • Create your communication style. • Manage up. • Go with the flow…positively. • Learn how to roll with the punches while staying optimistic.

🎯 Requirements

• Own the client relationship. • Maintain all communication with client via email, slack, calls, Zoom meetings etc. • Manage the SOW. • Stay within scope, aware of maintaining the margin and delivering on what we promise. • Know the brand book better than anyone else. • Gain a deep understanding of client objectives, brand identity, and target audience to develop strategic, results-driven experiential activations. • Serve as project manager internally - developing and sharing out task tracking, creative decks etc working cross functionally. • Responsible for overall project well-being. • Learn the client’s business. • Get to know the industry, their line of business, and products of your client. • Immerse yourself in category news and share valuable insights with your team. • Develop and present relevant competitive news. • Build client relationships. • Learn how to build and deepen relationships with clients. • Be on top of note taking and write clear, actionable emails to internal and external audiences.