Marketing, Customer Data Analyst

🕒 June 24

🇺🇸 United States – Remote

💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📉 Data Analyst

Apply Now
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Logo of Comfrt

Comfrt

51 - 200 employees

🍽️ Food & Beverage

🏥 Healthcare

✈️ Travel

Food & Beverage • Healthcare • Travel

Comfrt is a direct-to-consumer apparel brand and Shopify-based e-commerce retailer focused on comfort-first clothing. The company sells hoodies (including slightly weighted hoodies marketed for anxiety relief), loungewear, blankets, travel gear, kids and pet items, and accessories, and operates an ambassador program and mobile app. Its messaging emphasizes cozy, functional, lifestyle apparel and DTC online sales.

📋 Description

• Own end-to-end analysis of the customer journey, including acquisition, retention, and reactivation • Conduct ad hoc projects and analysis • Manage customer analysis and segmentation across multiple internal and external selling platforms • Develop behavioral customer segments to support targeted merchandising, marketing, and CX strategies • Maintain and expand BI platforms and dashboards as a single source of truth • Design and automate dashboards tracking marketing KPIs, attribution, and A/B testing results • Partner with Marketing, ECommerce, Product, and Data Engineering teams • Translate complex data findings into actionable marketing strategies and insights

🎯 Requirements

• 3–5 years of experience in a data-heavy marketing, customer, or product analytics role • Expert ability to write complex, efficient SQL queries • Experience extracting insights from large-scale data warehouses such as BigQuery, Snowflake, or Redshift • Extensive experience with BI platforms and building and maintaining dashboards • Looker and LookML proficiency is a significant advantage • Strong understanding of marketing statistical concepts, including significance testing, cohort analysis, and correlation versus causation • Familiarity with digital analytics outputs such as Adobe Analytics, CRM platforms, and marketing tools such as Klaviyo and Appsflyer is a plus • Ability to understand the customer lifecycle and translate technical findings into simple narratives for non-technical stakeholders • High attention to detail, data integrity, and accuracy • Ability to thrive in a fast-paced environment with shifting priorities • Hands-on experience writing complex SQL queries in a data warehouse • Experience building customer segments or cohorts that informed marketing or CX strategy • Experience tracking and reporting marketing performance in a DTC or ecommerce environment • Legally authorized to work in the United States

🏖️ Benefits

• Generous paid time off • Company-covered health insurance • 5% 401k match • Discounts on all Comfrt products • Supportive, creative environment where ideas and growth are valued • Fully remote work flexibility • Collaborative support • Equal opportunity employer committed to a diverse team

Apply Now

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